About Helpfull
Helpfull is a real-time feedback and online survey platform. It enables businesses to get insights by surveying a panel of over 50,000 human participants or custom-generated AI personas.
Helpfull is an online survey and feedback platform designed for rapid market research and idea validation. It provides access to a large panel of over 50,000 US-based human participants and also allows users to create and query custom AI personas for instant feedback. This dual-panel approach allows for quick testing with AI, followed by confirmation with real people. The platform supports various use cases, including A/B testing for designs and copy, UI/UX prototype testing, and audience research. Pricing is credit-based, with options for pay-as-you-go, monthly subscriptions that include credits, and bulk credit packs. A free tier is available for limited use. Support is offered via phone and email, and an API is available on higher-tier plans for integration.
Pros & Cons
- Delivers real-time survey results from human respondents or AI personas within 10 minutes
- Offers flexible demographic targeting based on detailed consumer behaviors and income brackets
- Features low pay-per-response rates starting at one dollar per real human participant feedback
- Provides multi-format surveys including video responses, screen recordings, and text prompts
- Operates an intuitive survey builder requiring zero prior market research experience to launch
- Lacks native sentiment analysis tools to automatically categorize text-heavy open answers
- Data export options are limited strictly to flat CSV and Excel files without direct API pushes
- Synthetic AI personas may not fully replicate unpredictable real-world human consumer behaviors
- Video response review process requires substantial manual time when checking bulk submissions
- Pay-as-you-go panel costs can scale up quickly for large enterprise sample sizes
Features
Key features
Delivers rapid responses from thousands of real US panelists or custom AI personas in minutes.
Allows users to target panel members by age, income, hobbies, purchasing habits, and pets.
Supports questionnaires, screen recordings, and webcam-enabled video responses.
Enables side-by-side asset comparison to determine winning ad copy, packaging, and design.
Displays live results on a real-time dashboard with direct export to CSV and Excel.
Additional features
Delivers rapid responses from thousands of real US panelists or custom AI personas in minutes.
Allows users to target panel members by age, income, hobbies, purchasing habits, and pets.
Supports questionnaires, screen recordings, and webcam-enabled video responses.
Enables side-by-side asset comparison to determine winning ad copy, packaging, and design.
Displays live results on a real-time dashboard with direct export to CSV and Excel.
Includes pre-designed survey templates tailored for ecommerce, branding, and product launch validation.
Executes simultaneous surveys across live human panels and synthetic AI personas for comparative research.
Allows creators to tailor specific directions and open-ended questions for panelists.
Provides complimentary business name and slogan generators directly on the platform.
Pricing
Monthly plans
- Send to Human Panelists & AI Personas
- Buy credits as needed ($1.00 per credit)
- 10 survey limit to send to your own people
- Advanced questions
- Phone support
- Live-Web support
- Export to PDF
Free monthly plan where you pay per credit as needed for panelist responses.
Source: vendor pricing page →- Send to Human Panelists & AI Personas
- 50 credits added each month
- $0.95 per credit (5% off additional credits)
- 1,000 survey limit to send to your own people
- Advanced questions
- Phone support & Live-Web support
- Export to PDF / Excel
- API Access
Startup plan offering 50 included credits monthly and a 5% discount on additional credits.
Source: vendor pricing page →- Send to Human Panelists & AI Personas
- 100 credits added each month
- $0.90 per credit (10% off additional credits)
- 10,000 survey limit to send to your own people
- Unlimited seats
- Advanced questions, Phone & Live-Web support
- Export to PDF / Excel
- API Access & White label reports
Business plan offering 100 included credits monthly, 10% discount on extra credits, and unlimited team seats.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
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About Helpfull
Helpfull is a real-time feedback and online survey platform. It enables businesses to get insights by surveying a panel of over 50,000 human participants or custom-generated AI personas.
Helpfull Details
Helpfull's In-App Market Place
Does Helpfull have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Send to Human Panelists & AI Personas
- Buy credits as needed ($1.00 per credit)
- 10 survey limit to send to your own people
- Advanced questions
- Phone support
- Live-Web support
- Export to PDF
Free monthly plan where you pay per credit as needed for panelist responses.
Source: vendor pricing page →- Send to Human Panelists & AI Personas
- 50 credits added each month
- $0.95 per credit (5% off additional credits)
- 1,000 survey limit to send to your own people
- Advanced questions
- Phone support & Live-Web support
- Export to PDF / Excel
- API Access
Startup plan offering 50 included credits monthly and a 5% discount on additional credits.
Source: vendor pricing page →- Send to Human Panelists & AI Personas
- 100 credits added each month
- $0.90 per credit (10% off additional credits)
- 10,000 survey limit to send to your own people
- Unlimited seats
- Advanced questions, Phone & Live-Web support
- Export to PDF / Excel
- API Access & White label reports
Business plan offering 100 included credits monthly, 10% discount on extra credits, and unlimited team seats.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Delivers real-time survey results from human respondents or AI personas within 10 minutes
- Offers flexible demographic targeting based on detailed consumer behaviors and income brackets
- Features low pay-per-response rates starting at one dollar per real human participant feedback
- Provides multi-format surveys including video responses, screen recordings, and text prompts
- Operates an intuitive survey builder requiring zero prior market research experience to launch
- Lacks native sentiment analysis tools to automatically categorize text-heavy open answers
- Data export options are limited strictly to flat CSV and Excel files without direct API pushes
- Synthetic AI personas may not fully replicate unpredictable real-world human consumer behaviors
- Video response review process requires substantial manual time when checking bulk submissions
- Pay-as-you-go panel costs can scale up quickly for large enterprise sample sizes
Helpfull's Support Options
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