About Helpshift
Helpshift is a customer service platform from Helpshift that focuses on improving customer use through AI and human collaboration. It combines Help Center, Messaging, AI and Automation, Agent Workspace, and Platform Overview so it supports efficient customer service operations. The platform is designed to offer AI-powered tools for multilingual support experiences, adapting to evolving customer needs in 2024. Helpshift is suitable for businesses aiming to improve their customer service strategies while using both advanced technology and human expertise. Key capabilities: Help Center Messaging AI and Automation Agent Workspace Platform Overview Best for: customer service teams that need comprehensive support solutions.
Helpshift Details
Helpshift's In-App Market Place
Does Helpshift have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Easy integration with apps, including support for attaching screenshots.
- Modern, user-friendly reports and dashboards.
- Valuable in-game integration and tag options for issue prioritization.
- Excellent customer support and effective custom pricing.
- Seamless in-app integration with push notifications.
- Troublesome iOS compatibility for developers; updates may cause issues.
- SDK conflicts, such as deep linking disruptions.
- Poor customer service and concerns over pricing practices.
- Some features may not align with all company needs.
Helpshift's Support Options
Email Address
support@helpshift.comContact
1-800-245-9165