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Software Status:Active

About Helpviser

Helpviser is a support software from Helpviser that focuses on providing customer assistance. It includes knowledge base management, ticketing system, and live chat functionality so users can access information quickly and resolve issues efficiently. Helpviser allows businesses to create and maintain a centralized repository of information, manage customer inquiries effectively, and communicate in real-time with their clients. This platform is designed to improve response times and customer satisfaction. Key capabilities: knowledge base management ticketing system live chat functionality reporting tools integration options Best for: customer support teams that need a comprehensive solution for managing client interactions.

Helpviser Details

Vendor
Helpviser
Year Launched
Location
650 Castro Street, Suite 120-341, Mountain View, CA 94041
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Japanese, Portuguese, Chinese
Users
Envato authors/creators, Support team members, Customer relationship managers, Marketing specialists, Business analysts
Industries Served
Digital content creation, Freelance production, E-commerce, Creative services, Digital marketplaces
Tags
CRM, Support Ticket, Envato, Analytics, Knowledge Base, Community Portal, Automation, Integration, Support System, Digital Creators.

Helpviser's In-App Market Place

Does Helpviser have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD ($), AUD ($)

Pros & Cons

  • Very affordable for individual creators
  • Easy-to-use interface
  • Deep integration with Envato and other tools
  • Real-time sales and activity notifications
  • Combines support and business insights seamlessly
  • Limited to Envato-focused users
  • Features are specialized, may lack versatility
  • Fewer advanced automation options
  • Smaller user community compared to larger CRMs
  • Limited mobile app features

Helpviser's Support Options

Email Address

info@helpviser.com

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