HINAI Web logo

HINAI Web

by ICT Health · Since 2008
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ActiveAvailable globally
Quick facts
VendorICT Health
Year launched2008
StatusActive
Location6th Floor, Concord Towers, Media City, Dubai, PO Box 9076, United Arab Emirates
Countries servedGlobal
Languages23
Integrations
Free tier
Free trial
Contact sales

About HINAI Web

HINAI Web is a healthcare software platform from Cerner that provides access to various ambulatory healthcare services. It combines ambulatory, ambulatory surgery centers, and community works functionalities so healthcare providers can simplify their operations and improve patient care. This platform supports health systems in exploring providers and managing patient information effectively. Additionally, it helps organizations maintain compliance and improves the coordination of care across different settings. Key capabilities: ambulatory ambulatory surgery centers community works health systems explore providers Best for: healthcare organizations that need to manage outpatient services efficiently.

HINAI Web by ICT Health is a comprehensive Hospital Information System (HIS) designed to support clinical, administrative, and operational workflows in healthcare organizations. It’s a web-based platform that runs on standard browsers and supports scalable, multi-tenant deployments, making it adaptable for large hospitals and networked facilities. The system’s core strength lies in its Electronic Medical Record (EMR) capabilities, enabling real-time access to patient data for informed decision-making. The software integrates critical modules such as patient administration (PAS), clinical support (pharmacy, lab, blood bank), materials and inventory management, ancillary services, and MIS/reporting tools, providing a unified view of hospital operations. Its adherence to interoperability standards like HL7 and IHE helps integrate devices and third-party systems, which is essential in modern healthcare IT. Although HINAI Web does not publicly disclose pricing or detailed support contacts, it is deployed globally across regions including the Middle East, India, and Africa, backed by a vendor with decades of healthcare IT experience.

Pros & Cons

What users like
  • +Provides full hospital operations coverage from patient intake to discharge and billing workflows.
  • +Browser-based access reduces local installation needs and simplifies IT maintenance for hospitals.
  • +Supports international healthcare standards enabling smooth data sharing with labs and devices.
  • +Scales reliably to thousands of concurrent users for large hospitals and hospital networks.
  • +Centralized deployment supports multi-branch hospital groups with unified patient records.
What users flag
  • Interface customization may require vendor assistance and technical configuration support.
  • Implementation can be complex due to the large number of integrated hospital modules.
  • Advanced features may require staff training before full productivity is achieved.
  • Reporting customization may need technical expertise to tailor dashboards fully.
  • User interface design may feel dated compared to newer cloud-native HIS platforms.

Features

Key features

Web-based, browser independent platform
Runs on any modern browser without client installation for easy access.
Comprehensive Electronic Medical Record (EMR)
Provides real-time, multimedia patient data for clinical decisions.
Workflow and rule engine
Automates clinical and administrative processes using configurable business rules.
HL7 and IHE interoperability
Ensures seamless data exchange with labs, devices, and external systems.
Scalable multi-tenant architecture
Supports clustering and load balancing for high-volume hospital networks.
Centralized server deployment
Enables multiple facilities to access a single system through the web.
Multi-language and multi-platform support
Works across operating systems, devices, and languages.

Additional features

Patient Administration System (PAS)
Manages registration, admissions, discharge, scheduling, and MPI centrally
Electronic Medical Records
Stores clinical notes, images, reports, and treatment history in one record
Clinical workflow management
Supports CPOE, nursing stations, and episode-based care tracking
Laboratory information system
Manages test orders, results, analyzers, and reporting
Pharmacy management
Handles prescriptions, dispensing, stock, and drug interaction checks
Blood bank management
Tracks donors, blood units, compatibility, and transfusions
Radiology integration
Connects imaging orders and reports to patient records
Ancillary services management
Covers dietetics, housekeeping, linen, CSSD, and support services
Materials management
Controls inventory, procurement, vendors, and asset tracking
Supply chain management
Manages stock movement, replenishment, and warehouse operations
MIS and reporting
Generates operational, financial, and clinical performance reports
Security and privacy controls
Applies healthcare data protection and risk management standards
Multi-language interface
Allows system use in different languages across regions
Thin client access
Supports desktops, tablets, and smartphones through browsers

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
23
Interface languages
18
Billing currencies

Interface languages

ArabicChinese (Simplified)DanishDutchEnglishFinnishFrenchGermanGreekHebrewHungarianItalianJapaneseKoreanNorwegianPolishPortuguese (Brazil)Portuguese (Portugal)RussianSpanishSwedishThaiTurkish

Billing currencies

🇦🇪AED🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇩🇰DKK🇪🇺EUR🇬🇧GBP🇭🇰HKD🇯🇵JPY🇰🇷KRW🇲🇾MYR🇳🇴NOK🇳🇿NZD🇸🇦SAR🇸🇪SEK🇸🇬SGD🇺🇸USD

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