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Hipporello Apps

by Hipporello · Since 2020
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorHipporello
Year launched2020
StatusActive
LocationHeadquarters 3637 Mission Ave Bldg A Ste 4 PMB 36258 , Carmichael, CA 95608, USA
Countries servedGlobal
Languages1
Integrations
Free tierYES
Free trialYES
Contact salesYES

About Hipporello Apps

Hipporello Apps is a software platform from Hipporello that provides tools for managing customer service and support. It combines features like ticket management, automated responses, and real-time analytics so organizations can effectively address customer inquiries. The platform is designed to centralize communication and improve response times. Users can benefit from customizable workflows and integrations with other software systems. Key capabilities: ticket management automated responses real-time analytics customizable workflows integrations with other systems Best for: customer support teams that need an efficient solution for handling inquiries and improving service delivery.

Hipporello Apps by Hipporello is a sophisticated form builder software that integrates seamlessly with Trello, enhancing its functionality as a communication and task management tool. Tailored for businesses aiming to streamline processes such as customer support, IT requests, and internal communication, Hipporello Apps transforms emails and form submissions into actionable Trello cards. This innovative approach not only centralizes task management but also maximizes the potential of Trello boards by converting them into comprehensive service desks. One of the key strengths of Hipporello Apps is its user-friendly interface. The software features a modern and intuitive design that caters to users with varying levels of technical expertise. Its drag-and-drop form editor simplifies form creation, allowing users to add fields, set automation rules, and customize the appearance of forms without requiring coding skills. Clear menus and helpful tooltips make navigation straightforward, ensuring a smooth setup process. This design approach empowers teams to create branded forms that align with their organization’s identity, enhancing professionalism in their external communications. The functionality of Hipporello Apps sets it apart as a versatile and powerful tool.

Pros & Cons

What users like
  • +User-friendly interface for easy navigation and use
  • +Variety of blog templates to choose from for customization options
  • +Ability to create forms quickly and efficiently
  • +Seamless integration with other SaaS management tools for streamlined workflow
  • +Robust analytics and reporting features for monitoring performance and growth.
What users flag
  • Limited customization options for forms and templates
  • Steep learning curve for beginners
  • Restricted integrations with other software platforms
  • Occasional glitches and bugs in the system
  • Limited customer support options

Features

Key features

1. Easy Integration
Seamlessly integrates with popular task management tools like Trello and Notion.
2. Centralized Request Management
Collects and manages customer and employee requests in one place.
3. Customizable Portals
Create professional-looking portals for different use cases, such as customer support, IT support, HR tasks, and more.
4. Knowledge Base
Easily create and manage a knowledge base to self-serve customers and employees.
5. Form Builder
Design custom forms to capture specific information and streamline request intake.
6. Email Integration
Automatically create tasks from incoming emails.
7. Automations
Automate repetitive tasks to save time and improve efficiency.
8. Two-Way Communication
Communicate directly with customers and employees within Trello or Notion.
9. Unified Support Solution
Offers all essential features for a comprehensive support experience.

Additional features

1. Request Prioritization
Prioritize requests based on urgency and importance to optimize resource allocation.
2. SLA Management
Set and track service level agreements to ensure timely response and resolution.
3. Reporting and Analytics
Gain insights into support performance, identify trends, and make data-driven decisions.
4. Customizable Workflows
Create customized workflows to tailor the support process to specific needs.
5. Team Collaboration
Facilitate seamless collaboration among team members to ensure efficient issue resolution.
6. Security and Compliance
Protect sensitive customer and employee data with robust security measures.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Premium

USD 10

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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