HITRUST Assessment XChange logo

HITRUST Assessment XChange

by HITRUST Assessment Exchange · Since 2007
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ActiveAvailable globallyCloud
Quick facts
VendorHITRUST Assessment Exchange
Year launched2007
StatusActive
LocationHITRUST Assessment XChange headquarters address: 2020 W. Sam Houston Parkway South, Suite 500, Houston, Tx 77042
Countries servedGlobal
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About HITRUST Assessment XChange

HITRUST Assessment XChange is a risk management software/platform from HITRUST Assessment Exchange that supports efficient and standardized vendor assessments. It provides MyCSF Portal, Products and Services Directory Login, and XChange Portal so organizations can manage third-party risk effectively. The platform facilitates simplified inherent risk tiering and scoring methodology, allowing for a consistent approach to evaluating vendor risks. With comprehensive features, users can access a wide range of resources for better risk assurance. Key capabilities: inherent risk assessment risk assurance portfolio higher levels of assurance simplified tiering methodology vendor assessment tools Best for: organizations that need to conduct thorough vendor assessments and manage third-party risk effectively.

HITRUST Assessment XChange, developed by HITRUST Services Corp., stands as a premier TPRM solution, integrating a cloud-based platform accessible across Windows, macOS, iOS, and Android devices from its U.S. base, with global potential. Its intuitive XChange Portal, praised for real-time collaboration, syncs with ServiceNow and MyCSF, serving English-speaking users with support via live chat and the HITRUST Academy. Backed by a managed services team and extensive resources, it ensures organizations can efficiently oversee vendor risks with expert precision. The software’s functionality excels in automating risk triage and assurance selection, as demonstrated by its six-step process and tools like the Risk Triage Tool, enhancing decision-making. Compatible with internet-enabled devices, it targets healthcare and finance industries, while its focus on control validation and vendor comparison reflects a design honed for compliance. Support through events and a subscription model reinforces its reliability, aligning with diverse organizational needs. Value for money is implied through cost reduction and security enhancements, though pricing opacity requires direct inquiry, balancing its robust features against cost uncertainty.

Pros & Cons

What users like
  • +✔ Built-in Security Controls – Aligned with HITRUST requirements for third-party risk assessments.
  • +✔ Ease of Use – Intuitive platform with a simple portal and navigation.
  • +✔ Strong Customer Support – Dedicated onboarding specialists and customer success teams provide valuable guidance.
  • +✔ Effective Vendor Management – Streamlines risk assessment and scoring for vendors.
  • +✔ Standardized Risk Calculation – Uses HITRUST framework to assess Inherent and Residual Risk.
  • +✔ Time-Saving – Some vendors are pre-existing on the platform, reducing assessment time.
  • +✔ Integration Capabilities – APIs allow integration with GRC tools for customized reporting.
What users flag
  • ✘ Limited Reporting Features – Lacks robust executive-level and ad hoc reporting options.
  • ✘ Download Restrictions – Users want the ability to download IRQ and HAX reports.
  • ✘ Challenging Questionnaire Wording – Some questions can be unclear for business owners.
  • ✘ No Public Certification Search – Users would like to search for HITRUST-certified companies.
  • ✘ Offline Access Limitations – No option to download questionnaires for offline use.

Features

Key features

Inherent Risk Assessment
Evaluates vendor risks using HITRUST’s Inherent Risk Module, segmenting vendors by risk factors for precise assurance recommendations.
Risk Triage
Classifies third parties based on data access and impact, streamlining risk evaluation processes.
Automated Vendor Classification
Delivers automated scoring and assurance recommendations, enhancing efficiency in vendor management.
Risk Assurance Portfolio
Offers scalable assessment levels (e1, i1, r2, AI-focused), tailored to vendor risk profiles and organizational needs.
Real-Time Collaboration
Enables live interaction with vendors via the XChange Portal, facilitating rapid risk data exchange.

Additional features

Inherent Risk Assessment
Evaluates vendor risks using HITRUST’s Inherent Risk Module, segmenting vendors by risk factors for precise assurance recommendations.
Risk Triage
Classifies third parties based on data access and impact, streamlining risk evaluation processes.
Automated Vendor Classification
Delivers automated scoring and assurance recommendations, enhancing efficiency in vendor management.
Risk Assurance Portfolio
Offers scalable assessment levels (e1, i1, r2, AI-focused), tailored to vendor risk profiles and organizational needs.
Real-Time Collaboration
Enables live interaction with vendors via the XChange Portal, facilitating rapid risk data exchange.
Pre-Qualification
Reviews vendor data access and assesses potential impact before engagement.
Risk Assessment
Obtains and analyzes assurance reports to gauge security and privacy risks accurately.
Risk Mitigation
Identifies gaps and implements CAPs to lower risks to acceptable levels.
Risk Evaluation
Assesses residual risks and prepares vendor qualification recommendations.
Third-Party Qualification
Supports management decisions to accept or reject risks based on tolerance.
Customized Vendor Questions
Gathers additional data through tailored inquiries, aligning internal and external risk factors.
Control Validation
Validates third-party practices against updated HITRUST controls for reliability.
Vendor Comparison
Simplifies population-wide vendor risk analysis and remediation tracking.
Six-Step TPRM Process
Guides users through a structured risk management workflow for consistency.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
7
Billing currencies

Interface languages

EnglishSpanishFrenchGermanJapanesePortugueseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY

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