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Software Status:Active

About Hollat

Hollat is a unified AI platform for services and process management from Hollat that provides reliable CRM solutions. It combines a WhatsApp ticketing system, case management, and performance analytics to help organizations manage customer interactions effectively. By using process automation and approvals, Hollat simplifies service delivery and improves operational insights. Additionally, the platform offers an information center that keeps users updated with the latest news and a blog for ongoing learning. Key capabilities: CRM system ticketing system process automation performance analytics operational insights Best for: companies in Saudi Arabia that need efficient customer relationship management and service process solutions.

Hollat Details

Vendor
Hollat
Year Launched
2022
Location
Hollat - InnovoCommerce headquarters address: 123 Main Street, Suite 100 City, State, Zip Code
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
Saudi Arabia
Languages
English, Arabic
Users
Customer Support Agents, Helpdesk Managers, IT Support Teams, Business Owners, Customer Service Supervisors, CRM Administrators, Technical Support Engineers, Sales Support Teams
Industries Served
Telecom, Government & Public Sector, Banking & Finance, Healthcare, E-commerce, Education, Technology, Hospitality
Tags
Customer Support, Ticket Management, CRM, Multichannel, Automation, Reporting, Integration, Custom Workflows.

Hollat's In-App Market Place

Does Hollat have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNH (¥), CHF (CHF), SEK (kr), NZD (NZ$), KRW (₩), HKD (HK$), NOK (kr), SGD (S$), MXN (Mex$), INR (₹), RUB (₽), ZAR (R), BRL (R$), TRY (₺)

Pros & Cons

  • Intuitive and customizable user interface
  • Robust multichannel communication
  • Automated workflows for efficiency
  • Comprehensive analytics and reporting
  • Strong integration capabilities
  • Steep learning curve for advanced features
  • Limited offline functionality
  • Dependence on internet connectivity
  • Customization might require technical expertise

Hollat's Support Options

Email Address

info@hollat.net

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