Hotel Link logo

Hotel Link

by Hotel Link Solutions · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorHotel Link Solutions
Year launched2011
StatusActive
LocationHong Kong, Hong Kong
Countries servedGlobal
Languages4
Integrations5+
Free tierN/A
Free trialN/A
Contact salesYES

About Hotel Link

Hotel Link is a hotel management software from Hotel Link Solutions designed for the hospitality industry. It combines a Channel Manager, Booking Engine, Hotel Website, Front Desk, and Yield Management so hotels can manage their bookings and distribution effectively. This software provides tools for real-time room inventory management and direct booking capabilities, which help reduce reliance on third-party platforms. Hotel Link supports both global and local distribution strategies, allowing hotels to reach a wider audience while maintaining operational control. Key capabilities: Channel Manager Booking Engine Hotel Website Front Desk Yield Management Best for: hoteliers that need an integrated solution for managing reservations and improving distribution channels.

Hotel Link is a robust cloud-based hospitality technology platform designed to simplify online distribution for hotels while enhancing their revenue potential through seamless connectivity with Online Travel Agencies (OTAs) and other sales channels. The Channel Manager serves as the core of Hotel Link’s offerings, providing centralized control over inventory, rates, and availability across all connected platforms. The platform prioritizes ease of use, featuring a user-friendly interface that minimizes technical complexity and offers a centralized dashboard for streamlined operations. This focus on accessibility makes Hotel Link appealing to a wide range of users, including small bed-and-breakfasts and larger hotel chains, as demonstrated by testimonials like those from Springfield House B&B, which emphasize the straightforward nature of the platform and the ease of transitioning to it. The functionality of Hotel Link’s Channel Manager is comprehensive and geared toward optimizing online distribution. Centralized inventory management allows hotels to oversee room availability across all connected OTAs through a single interface, reducing the likelihood of errors or overbookings.

Pros & Cons

Pros
  • Provides a coherent template for administration with swift and useful help support.
  • Great systems and support team, user-friendly and well-designed system with supportive local assistance.
  • Positive experience with attentive and professional Hotel Link representatives.
  • Mobile app is highly regarded, with hopes for more features and supportive response during the pandemic.
Cons
  • Booking.comis the only OTA to run smoothly; Agoda and Airbnb have poor internal support.
  • Difficulty in adding channel manager partners.
  • Frequent software jams and front desk calendar issues, such as not showing the number of nights a guest is staying.
  • Problems with bill payments and layout issues.

Features

Key features

Channel Manager

Manages online inventory distribution and connects to various OTAs.

Booking Engine

Facilitates direct bookings.

Front Desk

Manages day-to-day hotel operations.

Yield Management

Optimizes pricing strategies.

Smart Rates

Likely refers to dynamic pricing or rate optimization tools.

Websites

Provides website building or management services.

Payments (Hotel Link Pay)

Facilitates online payments.

Additional features

Channel Manager

Manages online inventory distribution and connects to various OTAs.

Booking Engine

Facilitates direct bookings.

Front Desk

Manages day-to-day hotel operations.

Yield Management

Optimizes pricing strategies.

Smart Rates

Likely refers to dynamic pricing or rate optimization tools.

Websites

Provides website building or management services.

Payments (Hotel Link Pay)

Facilitates online payments.

Client Success Program

Offers consulting and data analytics to drive direct bookings and increase web conversions.

Digital Marketing (Hotel Link Plus)

Optimizes multi-channel and cross-channel marketing campaigns.

One-Stop Solution

Provides a comprehensive digital toolbox with a single dashboard.

Global Reach

Connects hotels with OTAs and worldwide distribution systems.

Support Team

Offers support via helpline, email, and live chat.

Mobile App

Allows access and management on mobile devices.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
4
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishPortugueseVietnamese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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