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0(0 reviews)
Software Status:Active

About HotelFriend

HotelFriend is a hotel management software from HotelFriend that provides comprehensive solutions for hospitality groups. It combines Property Management Software, Channel Manager, and Booking Engine Pro so hotel operators can efficiently manage bookings and operations. With features like HotelFriend Payments and HotelFriend AI, it helps improve revenue and improve guest experiences. This platform supports up to six days of booking management and can process transactions in five minutes or less, making it suitable for high-traffic environments. Key capabilities: Property Management Software Channel Manager Booking Engine Pro HotelFriend Payments HotelFriend AI Best for: hotel managers that need an integrated solution for managing operations and maximizing revenue.

HotelFriend Details

Vendor
HotelFriend
Year Launched
2016
Location
HotelFriend AG, Friedrichstrasse 171 10117 Berlin.
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, German
Users
Hotels, Restaurants, Wellness facilities, Cruise ships
Industries Served
Hospitality, Travel and Tourism, Event Management, Food and Beverage, Cruise Lines
Tags
Hotel Management, Cloud PMS, Channel Management, Revenue Management, Guest Communication

HotelFriend's In-App Market Place

Does HotelFriend have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€), USD ($), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), CHF (Fr), NZD (NZ$), HKD (HK$), SGD (S$)

Pros & Cons

  • Easy to use with comprehensive features.
  • Reliable performance and excellent customer support.
  • Significant improvement in room distribution, leading to increased revenue and guest satisfaction.
  • Issues with poor internet connectivity and lack of offline syncing.
  • Misleading claims about having their own channel manager.
  • Limited integrations, lacking basic options like Zapier or Mailchimp.
  • Slow system performance and buggy app with limited functionality, yet still requires payment.

HotelFriend's Support Options

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