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HotelManager

by HotelManager · Since 2010
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorHotelManager
Year launched2010
StatusActive
LocationDelegación Madrid - Centro Avenida de la Oliva, Majadahonda, Community of Madrid 28222, ES
Countries servedGlobal
Languages2
Integrations1+
Free tier
Free trialYES
Contact sales

About HotelManager

HotelManager is a property management software from HotelManager that helps hotel operators manage their properties efficiently. It provides tools for room booking, guest check-in and check-out, and financial reporting so hotel staff can focus on customer service. HotelManager is designed to simplify daily operations, improve occupancy rates, and improve guest experiences. Key capabilities: room inventory management reservation tracking billing and invoicing reporting and analytics guest communication Best for: hotel operators and managers that need to manage property operations effectively.

HotelManager is a comprehensive vacation rental software designed to simplify the management of short-term rental properties. It offers a range of tools for reservation management, channel integration with popular booking platforms like Airbnb and [Booking.com](http://Booking.com), guest communication, payment processing, and housekeeping. The software aims to streamline operations for property owners and managers, ensuring a smooth and efficient management process. The user interface of HotelManager is intuitive and user-friendly. It features a clean and organized design, making it easy for users to navigate through different sections and perform various tasks. The interface is designed with simplicity in mind, allowing users to quickly adapt to the system without extensive training. Unique design elements, such as color-coded calendars and drag-and-drop functionality, enhance the overall user experience. In terms of functionality and features, HotelManager stands out with its robust set of tools. The software offers a channel manager that allows users to manage multiple booking platforms from a single interface. This feature simplifies the process of updating availability and rates across different platforms, ensuring consistency and reducing the risk of overbooking.

Pros & Cons

What users like
  • +1. Exceptional Support: The support provided is considered outstanding.
  • +2. Integrated Channel Manager and PMS: Having both channel management and PMS in one system simplifies operations.
  • +3. Simple Quota Control: Managing quotas is easy due to the calendar interface.
  • +4. Helpful In-System Help Section: The presence of a built-in help section with small manuals is very useful for staff.
  • +5. Intuitive and Comfortable for High Volume: The system is intuitive and handles a high volume of work effectively, whether with groups or individual reservations.
What users flag
  • 1. Limited User Management Control: Users cannot directly control, modify, or create system users. Adding users or changing passwords requires contacting support (though this is understood to be for security reasons).
  • 2. Confusing Planning/Departure Day Handling: The way the system handles departure days during planning can be confusing, as reservations occupy half of the departure day.

Features

Key features

1. Designed by Hoteliers
Catered specifically to the needs of hoteliers, aiming for an intuitive and user-friendly experience.
2. All-in-One Platform
Offers a comprehensive solution for hotel management, including features like PMS, booking engine, channel manager, guest communication tools, and mobile app.
3. Direct Booking Focus
Encourages direct bookings through the hotel website to reduce reliance on Online Travel Agencies (OTA) and potentially increase profits.
4. Revenue Management
Provides features to optimize room rates, availability, and sales for better revenue generation.
5. Digitalization Focus
Offers digitalization tools to streamline operations, including digital check-in and guest communication.

Additional features

1. Hotel Management System (PMS)
Manages core hotel operations like reservations, guest management, billing, and reporting.
2. Booking Engine
Enables online booking through the hotel website.
3. Channel Manager
Connects to various online travel agencies (OTA) for wider distribution and automatic rate/availability updates.
4. Client WebApp
A web app for guests to access information and potentially self-manage tasks (not fully described in the text).
5. Digitalized Check-In
Enables contactless check-in process.
6. Secure Payment
Provides secure payment processing.
7. Revenue Management
Offers tools to optimize room rates, availability, and sales for better revenue generation.
8. Business Intelligence
Provides data-driven insights to support decision-making (not fully described in the text).
9. Mobile App
Allows hotel management from anywhere with a mobile device.
10. Direct Booking Features
Focuses on increasing direct bookings through the hotel website.
11. Connection to Booking Channels
Integrates with major booking channels like Booking.com, Expedia, and Airbnb.
12. Digital Kit
A program (potentially co-funded) that offers digitalization tools for hotels.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Elite

EUR 79

Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishSpanish

Billing currencies

🇪🇺EUR

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