HOTH STARS logo

HOTH STARS

by The HOTH
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ActiveCloud
Quick facts
VendorThe HOTH
Year launchedN/A
StatusActive
LocationN/A
Countries servedN/A
Languages10
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesNO

About HOTH STARS

HOTH STARS is a reputation management software that helps businesses generate more positive customer reviews on various sites. It provides a system to privately handle unfavorable feedback while encouraging satisfied customers to post public reviews.

HOTH STARS is a reputation and review management software offered by The HOTH. It is designed for small and medium-sized businesses aiming to improve their online reputation. The core functionality revolves around a system that encourages satisfied customers to leave positive reviews on public sites, while directing customers with negative experiences to a private feedback form. This allows businesses to address issues internally before they impact their public ratings. The software is web-based and offers features like review generation, multi-channel monitoring, and a central dashboard for analytics. Pricing is available on a monthly subscription basis. Support options listed on third-party sites include email, live chat, and phone, though these are not confirmed on the official product page.

Pros & Cons

Pros
  • Provides a clear system for generating positive reviews.
  • Allows businesses to handle negative feedback privately.
  • Offers a centralized dashboard for monitoring online reputation.
  • Pricing is transparently published on a monthly basis.
Cons
  • The official product page lacks detailed information on integrations.
  • No free trial or free tier is mentioned for evaluation.
  • The software is a product from The HOTH, not a standalone company.

Features

Key features

Review Generation

Actively prompts customers to leave reviews on selected platforms.: The software facilitates the process of asking for and collecting customer reviews to boost online presence.

Reputation Management

Monitors reviews across multiple channels from a single dashboard.: Allows businesses to track their online reputation and respond to customer feedback efficiently.

Feedback Management

Privately handles unfavorable reviews to resolve issues before they become public.: Creates a channel for negative feedback to be addressed internally, preventing public negative reviews.

Multi-Channel Review Alerts

Notifies users of new reviews from various platforms.: Keeps businesses informed about new customer feedback in real-time.

Custom Dashboard

Provides a centralized view of review analytics and insights.: Offers a dashboard to monitor key metrics related to online reputation and customer sentiment.

Additional features

Social Monitoring

Tracks brand mentions and sentiment across social media platforms.: Helps businesses understand what customers are saying about them on social media.

Review Notifications

Sends alerts for new reviews, enabling prompt responses.: Ensures timely engagement with customer feedback.

Pricing

Free trial
Free version
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Promo Offer

Monthly plans

Standard
USD 149/mo
flat rate · billed monthly
Source: vendor pricing page →

Countries & Languages

—
Countries served
10
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD

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