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Howtank

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Software Status:Active

About Howtank

Howtank is a customer feedback software from Howtank that helps businesses collect and analyze customer insights. It provides features like real-time feedback collection, customizable surveys, and reliable analytics tools so organizations can understand customer needs better. Howtank is designed to facilitate direct communication with users, allowing for immediate responses to customer inquiries. With its intuitive interface, businesses can create targeted surveys that cater to specific audience segments, improving the relevance of feedback gathered. Key capabilities: real-time feedback collection customizable surveys reliable analytics tools user segmentation direct communication Best for: businesses that need to gather actionable insights from their customers.

Howtank Details

Vendor
Howtank
Year Launched
2012
Location
Paris, France
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
Arabic, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
Users
Community Manager, Customer Support Representative, Moderator
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Engagement, Conversion Optimization, Live Chat, E-commerce, User Interaction

Howtank's In-App Market Place

Does Howtank have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), NZD (NZ$), SGD (SGD), HKD (HK$)

Pros & Cons

  • Enhances customer engagement through real-time assistance.
  • Reduces cart abandonment by addressing shopper concerns promptly.
  • Offers a range of features to customize and manage user interactions effectively.
  • Provides valuable analytics to monitor and improve platform performance.
  • Supports multiple languages, catering to a diverse user base.
  • Pricing Transparency – Howtank does not publicly disclose its pricing, requiring potential customers to contact them directly for quotes.
  • Limited Integration Information – There is little publicly available information about third-party integrations, making it unclear how well it connects with other tools.
  • Niche Use Case – The platform is primarily geared towards e-commerce and customer engagement, which may limit its appeal to other industries.
  • No Free Plan – There is no mention of a free version or trial, which could be a barrier for smaller businesses wanting to test it before committing.
  • Support Options – Customer support appears to be limited to email, with no clear mention of live chat or phone support.

Howtank's Support Options

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