About HSD Metrics
HSD Metrics is a human resources technology platform from HSD Institute designed to support the entire employee lifecycle. It combines exit interviews, leadership assessments, stay interviews, engagement surveys, and new hire feedback so organizations can listen, understand, and take action on employee experiences. This full suite of survey products includes software, design, implementation, support, and advisory services, making it a trusted choice for millions. HSD Metrics also operates under a managed service model, ensuring comprehensive support throughout the process. Key capabilities: exit interviews leadership assessments stay interviews engagement surveys new hire feedback Best for: HR professionals and organizations seeking to gather insights and improve employee satisfaction.
HSD Metrics provides a specialized Employee Experience Management (EXM) platform, often delivered through a managed service model, focusing intensely on the Employee Lifecycle from the moment of hire to exit. Unlike generic survey tools, HSD Metrics has built its reputation as the "Global Leader in Exit Interviews" with its flagship product, ExitRight®. The primary purpose of the software, and the accompanying advisory services, is to transform raw employee feedback into actionable metrics that drive improved employee engagement, performance, and retention. Its core offerings—ExitRight, StayRight, SurveyRight, StartOffRight, and 360Right—are unified within the central MetricsHQ™ HR analytics platform.
Pros & Cons
- +HSD Metrics offers specialized tools for every stage of the employee lifecycle, allowing organizations to gather targeted feedback from onboarding to exit, which helps improve retention and engagement.
- +The platform provides deep insights through AI-powered comment analysis and benchmarking, enabling HR teams to identify trends and risks quickly without manually combing through survey data.
- +Its advisory services help translate raw data into actionable strategies, giving companies not just metrics but also expert guidance on how to improve employee experience.
- +HSD Metrics reduces administrative burden with a fully managed service model, meaning HR teams can focus on decision-making rather than survey logistics and data processing.
- +The software is trusted by hundreds of organizations and has surveyed millions of employees, which adds credibility and ensures that its benchmarking data is robust and reliable.
- −Pricing information is not publicly available, making it difficult for potential customers to assess affordability or compare it with other solutions.
- −There is no mention of live chat or phone support, which may hinder users who need immediate assistance or prefer real-time help.
- −Some advanced analytics features may require onboarding or training to use effectively, which could be a barrier for smaller teams or organizations with limited HR tech experience.
Features
Key features
- ExitRight® (Employee Exit Interviews)
- A best-in-class, often outsourced solution for conducting detailed, honest exit interviews to determine the true reasons for employee departure and improve retention.
- MetricsHQ™ Unified Analytics Platform
- A central, scalable HR analytics platform that unifies data from all employee listening points across the lifecycle.
- AI-Powered Comment Analysis
- Uses Artificial Intelligence to cluster and score open-text comments by theme and sentiment, transforming qualitative data into actionable insights quickly.
- Integrated EXM-Managed Service Model
- Provides comprehensive outsourcing for survey design, data collection, analysis, and action planning, significantly reducing administrative burden on HR teams.
- Red Flag Alerts / Instant Notifications
- Provides automatic, real-time alerts when survey responses signal high risk (e.g., compliance issues, leadership problems, instability).
Additional features
- StayRight® (Stay Interviews) & SurveyRight® (Engagement Surveys)
- Proactive tools used to identify and address employee concerns before they lead to turnover, covering the full spectrum of employee engagement.
- One-Touch Push Reporting
- A feature within MetricsHQ™ that allows users to quickly generate executive-ready reports and summaries for stakeholders with a single click.
- SurveyRight® (Engagement Surveys)
- (See Key Features) Solution to boost employee engagement and productivity.
- StartOffRight® (New Hire Surveys)
- Feedback tools to ease the new employee transition, reduce early turnover, and boost productivity.
- 360Right® (Leadership Assessments)
- A multi-source feedback tool to capture a comprehensive view of important skills and behaviors for leadership development.
- Customizable Survey Design
- The ability to tailor survey content, design, and demographic parameters to organizational needs, including the use of external benchmarks.
- Multiple Data Collection Methods
- Supports data collection via web/online surveys, paper/mail, and phone interviews, ensuring maximum response rates and honest feedback.
- Foreign Language Options
- Capability to conduct surveys and interviews and provide reporting in multiple languages to support international clients.
Pricing
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About HSD Metrics
HSD Metrics is a human resources technology platform from HSD Institute designed to support the entire employee lifecycle. It combines exit interviews, leadership assessments, stay interviews, engagement surveys, and new hire feedback so organizations can listen, understand, and take action on employee experiences. This full suite of survey products includes software, design, implementation, support, and advisory services, making it a trusted choice for millions. HSD Metrics also operates under a managed service model, ensuring comprehensive support throughout the process. Key capabilities: exit interviews leadership assessments stay interviews engagement surveys new hire feedback Best for: HR professionals and organizations seeking to gather insights and improve employee satisfaction.
HSD Metrics Details
HSD Metrics's In-App Market Place
Does HSD Metrics have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$)
Pros & Cons
- HSD Metrics offers specialized tools for every stage of the employee lifecycle, allowing organizations to gather targeted feedback from onboarding to exit, which helps improve retention and engagement.
- The platform provides deep insights through AI-powered comment analysis and benchmarking, enabling HR teams to identify trends and risks quickly without manually combing through survey data.
- Its advisory services help translate raw data into actionable strategies, giving companies not just metrics but also expert guidance on how to improve employee experience.
- HSD Metrics reduces administrative burden with a fully managed service model, meaning HR teams can focus on decision-making rather than survey logistics and data processing.
- The software is trusted by hundreds of organizations and has surveyed millions of employees, which adds credibility and ensures that its benchmarking data is robust and reliable.
- Pricing information is not publicly available, making it difficult for potential customers to assess affordability or compare it with other solutions.
- There is no mention of live chat or phone support, which may hinder users who need immediate assistance or prefer real-time help.
- Some advanced analytics features may require onboarding or training to use effectively, which could be a barrier for smaller teams or organizations with limited HR tech experience.
HSD Metrics's Support Options
Email Address
support@hsdmetrics.comContact
937350-5278