HubSpot CRM Integration for Jira logo

HubSpot CRM Integration for Jira

by Appsvio · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorAppsvio
Year launched2020
StatusActive
Locationul. Powstancow Slaskich 5, 53-332 Wroclaw, Poland
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About HubSpot CRM Integration for Jira

HubSpot CRM Integration for Jira by Appsvio is designed to bridge the gap between customer relationship management and software development workflows.

HubSpot CRM Integration for Jira by Appsvio is designed to bridge the gap between customer relationship management and software development workflows. Many organizations rely on HubSpot for managing customer relationships while development teams work inside Jira. This integration connects the two platforms, ensuring that both technical and business teams have access to the same customer context. By displaying HubSpot data such as contacts, companies, and deals directly inside Jira work items, development teams can better understand the business impact of their tasks. At the same time, sales and support teams can monitor Jira issues directly within HubSpot, keeping them informed about development progress without needing Jira access. The integration also supports advanced filtering and reporting through JQL searches based on CRM attributes. With its two-way synchronization, customizable fields, and automation compatibility, the solution helps reduce communication gaps between departments. Overall, it is a practical tool for organizations seeking stronger collaboration between customer-facing teams and engineering teams.

Pros & Cons

Pros
  • Provides valuable business context within Jira issues, enabling teams to prioritize tasks based on customer impact.
  • Reduces context switching by allowing users to access CRM and project information from one interface.
  • Flexible customization with custom fields and JQL filters enables powerful reporting and workflow automation.
  • Two-way integration keeps customer records and development updates synchronized across both systems.
Cons
  • Requires both HubSpot and Jira environments, increasing dependency on multiple enterprise platforms for full functionality.
  • Initial configuration and data mapping may require technical knowledge of both systems and integration workflows.
  • Limited to Jira Cloud environments, which may restrict organizations still using Jira Server deployments.
  • Advanced customization may require administrative access and deeper knowledge of Jira configuration settings.

Features

Key features

HubSpot data visibility in Jira

Displays contacts, companies, and deal information directly within Jira issues.

Jira work item visibility in HubSpot

Allows sales and support teams to see related Jira tasks from within HubSpot records.

Custom field mapping

Maps HubSpot properties to Jira custom fields for deeper data visibility.

Advanced JQL search with CRM data

Enables searching Jira issues using HubSpot attributes like company or deal stage.

Additional features

Contact and company data display

Shows HubSpot contact and company information inside Jira tickets.

Deal information integration

Displays deal values and stages to help prioritize development tasks.

HubSpot object picker field

Allows linking Jira work items with specific HubSpot contacts, deals, or companies.

CRM data panels in Jira interface

Adds contextual panels containing CRM details within Jira issues. J

Jira work item display in HubSpot

Lists related development tasks in HubSpot records.

Customer portal context

Adds HubSpot fields to Jira Service Management request forms and tickets.

Automation compatibility

Works with Jira automation rules for creating linked issues and workflows.

Pricing

Free trial
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇪🇺EUR

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