About Humara
A hyper-specialized AI sales agent for telecommunications brands.
Humara (formerly 15gifts) is a specialized AI sales agent designed specifically for the telecommunications industry. By moving beyond generic chatbots, Humara functions as a digital sales representative that mirrors the intuition and craft of high-performing human salespeople. The platform is built on a proprietary sales framework informed by consumer psychology, allowing it to qualify prospects, handle objections, and provide hyper-personalized recommendations for complex telco packages. It is particularly effective at reducing digital drop-off by creating clarity in the purchase journey. The product is aimed at large telco and media brands looking to boost conversion rates and increase average order value through automated, consultative selling. Integration is tailored to the specific technical architecture and product data of telco providers, ensuring high accuracy and brand alignment. While pricing is not publicly listed, the company offers personalized demos and goal-alignment consultations for enterprise clients.
Pros & Cons
- +Proven track record of increasing digital conversion rates for major global telco brands.
- +Deep domain expertise in telco product complexity and sales psychology.
- +Provides a human-like, consultative experience that builds buyer confidence.
- +Sophisticated guardrails ensure accurate and brand-safe interactions.
- −Pricing is not published and requires a sales consultation.
- −Highly specialized for the telco industry, limiting its utility for other sectors.
- −Implementation requires integration with complex internal product and pricing data.
Features
Key features
- Conversational Sales Framework
- Leads prospects through a consultative sales process that qualifies needs and builds trust.
- Psychology-Led Personalization
- Maps buyer intent and sentiment to deliver tailored product recommendations.
- Telco-Specific Intelligence
- Trained on 15 years of telecommunications sales data to handle complex product packages and plans.
- Friction Reduction
- Identifies and resolves abandonment points in the digital buyflow to improve conversion.
- Automated Sales Agent
- Provides human-like sales guidance at scale without requiring live human intervention.
Additional features
- Objection Handling
- Proactively addresses customer concerns to build confidence during the purchase journey.
- Cross-Sell Optimization
- Articulates offers with precision to increase the value of every sale.
- Real-Time Insights
- Surfaces recurring customer themes and transcripts to inform business decisions.
- Security Guardrails
- Implements air-tight controls to ensure data accuracy and brand safety.
- Digital Containment
- Delivers high-performance sales results at scale to reduce reliance on assisted channels.
- Consultative Discovery
- Asks and listens to determine customer situation, needs, and budget.
- Sentiment Detection
- Analyzes prospect intent to adjust the conversational approach dynamically.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Humara
A hyper-specialized AI sales agent for telecommunications brands.
Humara Details
Humara's In-App Market Place
Does Humara have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
1. Personalization by 15gifts Ltd.: This add-on allows users of 15gifts software to personalize their experience by tailoring recommendations and choices to suit their individual preferences and needs.
Pricing Options
Accepted Payment Currencies
USD ($), GBP (£), EUR (€), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($), SGD (S$), CHF (Fr), SEK (kr), KRW (₩), ZAR (R), NZD (NZ$)
Pros & Cons
- Proven track record of increasing digital conversion rates for major global telco brands.
- Deep domain expertise in telco product complexity and sales psychology.
- Provides a human-like, consultative experience that builds buyer confidence.
- Sophisticated guardrails ensure accurate and brand-safe interactions.
- Pricing is not published and requires a sales consultation.
- Highly specialized for the telco industry, limiting its utility for other sectors.
- Implementation requires integration with complex internal product and pricing data.
Humara's Support Options
Email Address
hello@humara.comDocumentation
https://www.15gifts.com/support/Humara's Alternatives
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