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HwyHaul

by HwyHaul · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorHwyHaul
Year launched2018
StatusActive
Location2635 N 1st St, Suite 236, San Jose, CA 95134, USA
Countries servedGlobal
Languages1
Integrations17+
Free tierNO
Free trialNO
Contact salesYES

About HwyHaul

An AI-powered platform for freight operations that automates quoting, dispatch, tracking, and compliance. It is designed for freight brokers, shippers, and carriers to increase efficiency and reduce costs through an AI workforce.

HWY Haul’s Miles is a cloud-based, web-based agentic AI freight-operations platform designed for freight brokers, 3PLs, shippers and carriers. Its primary purpose is to function as an AI workforce that executes repetitive freight activities while keeping humans involved in important decisions. Miles covers the operational lifecycle from freight quoting, carrier sourcing and vetting through booking, rate confirmation, dispatch, tracking, exception management, proof-of-delivery and document capture. Its key features include automated carrier outreach through calls, email and text, rate negotiation within configured guardrails, compliance and fraud-risk checks, carrier selection, automated rate confirmations, driver monitoring, escalation of exceptions and document management. The interface provides a centralized view of recommended carriers, bids, communication history, load status, documents and operational alerts, making it suitable for teams managing large shipment volumes. Performance is designed around continuous execution, with Miles able to handle follow-ups and monitoring without missed calls or emails, while its adaptive intelligence learns from previous loads, conversations and outcomes. Integration is a major capability, as Miles is designed to operate with existing systems and support multi-team workflows.

Pros & Cons

Pros
  • Automates repetitive tasks like quoting, booking, and tracking, freeing up operations teams.
  • Provides real-time visibility and tracking for all shipments.
  • Integrates with a wide range of existing TMS, ERP, and accounting software.
  • Operates within user-defined rules for pricing and compliance, ensuring control.
  • Proactively manages exceptions and escalates critical issues to human operators.
Cons
  • Pricing is not publicly available and requires contacting the sales team for a demo.
  • The platform's complexity presents a learning curve for new users.

Features

Key features

Freight Quoting

AI agents receive and review load requests, and handle pricing negotiations.

Carrier Sourcing & Vetting

Automatically vets carriers for compliance and selects appropriate carriers from a database.

Booking & Rate Confirmation

Automates the process of assigning loads to carriers and sending rate confirmations.

Dispatch & Tracking

Provides real-time, in-transit tracking of loads and automated check-ins with drivers.

Exception Management

AI detects potential issues or delays with shipments and escalates them to the human team for resolution.

Additional features

AI-Driven Automation

Automates routine workflows and exception handling to reduce manual intervention.

Real-Time Visibility

Offers live tracking and monitoring of key milestones through centralized dashboards.

Defined Guardrails

Operates within user-defined pricing and compliance policies to ensure operational standards are met.

Audit Trail

Logs every action taken by the AI agent for full visibility and the ability to intervene.

Decision Support

Provides data and options to help teams make informed decisions when issues are flagged.

Multi-Channel Communication

Interacts with carriers and shippers across voice, email, and text.

Load and Route Optimization

Includes features for advanced load building and intelligent route optimization to improve asset utilization.

Billing and Settlement

Manages financial workflows including billing, settlement, and reporting.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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