About i-doit
I-doit is a software platform from synetics for comprehensive IT management. It provides IT documentation, data sovereignty, and integration so users can effectively manage their IT infrastructure. The i-doit interface is designed to be simple and clear, allowing for complete control over the Configuration Management Database (CMDB). Additionally, i-doit includes tools for creating and maintaining a detailed inventory of IT assets and supports integration with various IT systems. Key capabilities: IT documentation data sovereignty integration tools CMDB control inventory management Best for: IT administrators and managers that need to manage and document their IT environments efficiently.
i-doit presents itself as a robust and comprehensive solution for IT documentation and Configuration Management Database (CMDB) needs, targeting organizations that require a high degree of control and detail in managing their IT infrastructure. It aims to be a centralized repository for all IT asset information, from hardware and software components to their interdependencies and configurations. This centralized approach offers a single source of truth for IT professionals, streamlining various IT management processes. The software is particularly well-suited for Managed Service Providers (MSPs), data centers, and organizations operating in regulated industries where meticulous documentation and security are paramount. i-doit's core functionality revolves around comprehensively documenting IT assets, allowing users to define custom attributes and relationships to create a granular map of their IT landscape. A key strength lies in its ability to automate the generation of documentation, including critical documents like emergency plans and system manuals, which can translate to significant time savings and improved operational efficiency.
Pros & Cons
- +Easy to set up and use, even for large IT environments.
- +Highly flexible and customizable asset management.
- +Excellent support with quick and effective responses.
- +Comprehensive documentation capabilities, including contracts and infrastructure.
- +Strong integration with other tools like help desks.
- −Outdated and sometimes unintuitive web interface.
- −Lacks centralized user management for multi-tenant setups.
- −API documentation and support could be improved.
- −No built-in cost calculation for tracked assets.
- −Some features can be difficult to find or require manual configuration.
Features
Key features
- 1. Comprehensive IT Documentation
- Centralized CMDB for IT infrastructure management
- 2. On-Premise & Cloud Deployment
- Choose between local installation or cloud-based SaaS
- 3. Customizable & Scalable
- Adaptable to unique business requirements with API integrations
- 4. Security & Compliance
- Data stored in-house for organizations with strict security needs
- 5. Visualized Asset Mapping
- Floorplan add-on enables visualization of devices on a map
- 6. Automated Documentation
- Generate PDFs, system manuals, and emergency plans
- 7. Risk & Impact Analysis
- Preemptively assess risks before implementing IT changes
Additional features
- 1. CMDB Explorer
- A structured view of IT infrastructure
- 2. Reporting & Analysis
- Generate insights and documentation for better decision-making
- 3. Customizable Workflows
- Adjust software behavior according to ITSM processes
- 4. API Integrations
- Connect with external tools and services
- 5. User Role Management
- Define access levels and permissions
- 6. Multi-Tenancy Support
- Manage multiple IT environments efficiently
- 7. Data Sovereignty
- Full control over sensitive IT documentation
- 8. Backup & Restore Functions
- Ensure data security and recovery options
- 9. Dashboard & Alerts
- Real-time updates and notifications
- 10. Add-on Support
- Extend functionality with Floorplan, Analysis, and Documentation modules
Pricing
Annual plans
Small
EUR 619
≈ EUR 51.58/mo when billed annually
≈EUR 51.58/mo when billed annually
Small
EUR 989
≈ EUR 82.42/mo when billed annually
≈EUR 82.42/mo when billed annually
Medium
EUR 1,254
≈ EUR 104.5/mo when billed annually
≈EUR 104.50/mo when billed annually
Countries & Languages
Interface languages
Billing currencies
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About i-doit
I-doit is a software platform from synetics for comprehensive IT management. It provides IT documentation, data sovereignty, and integration so users can effectively manage their IT infrastructure. The i-doit interface is designed to be simple and clear, allowing for complete control over the Configuration Management Database (CMDB). Additionally, i-doit includes tools for creating and maintaining a detailed inventory of IT assets and supports integration with various IT systems. Key capabilities: IT documentation data sovereignty integration tools CMDB control inventory management Best for: IT administrators and managers that need to manage and document their IT environments efficiently.
i-doit Details
i-doit's In-App Market Place
Does i-doit have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Annual plans
Small
EUR 619
≈ EUR 51.58/mo when billed annually
≈EUR 51.58/mo when billed annually
Small
EUR 989
≈ EUR 82.42/mo when billed annually
≈EUR 82.42/mo when billed annually
Medium
EUR 1,254
≈ EUR 104.5/mo when billed annually
≈EUR 104.50/mo when billed annually
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Easy to set up and use, even for large IT environments.
- Highly flexible and customizable asset management.
- Excellent support with quick and effective responses.
- Comprehensive documentation capabilities, including contracts and infrastructure.
- Strong integration with other tools like help desks.
- Outdated and sometimes unintuitive web interface.
- Lacks centralized user management for multi-tenant setups.
- API documentation and support could be improved.
- No built-in cost calculation for tracked assets.
- Some features can be difficult to find or require manual configuration.
i-doit's Support Options
Email Address
fvogel@i-doit.comContact
+49 211 699310Documentation
https://kb.i-doit.com/en/Community Forums
https://community.i-doit.com/i-doit's Alternatives
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