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i-doit

by synetics · Since 1996
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ActiveAvailable globallyOn-premise
Quick facts
Vendorsynetics
Year launched1996
StatusActive
LocationKaistr. 18 , Düsseldorf, Nordrhein-Westfalen 40221, Germany
Countries servedGlobal
Languages2
Integrations8+
Free tier
Free trial
Contact sales

About i-doit

I-doit is a software platform from synetics for comprehensive IT management. It provides IT documentation, data sovereignty, and integration so users can effectively manage their IT infrastructure. The i-doit interface is designed to be simple and clear, allowing for complete control over the Configuration Management Database (CMDB). Additionally, i-doit includes tools for creating and maintaining a detailed inventory of IT assets and supports integration with various IT systems. Key capabilities: IT documentation data sovereignty integration tools CMDB control inventory management Best for: IT administrators and managers that need to manage and document their IT environments efficiently.

i-doit presents itself as a robust and comprehensive solution for IT documentation and Configuration Management Database (CMDB) needs, targeting organizations that require a high degree of control and detail in managing their IT infrastructure. It aims to be a centralized repository for all IT asset information, from hardware and software components to their interdependencies and configurations. This centralized approach offers a single source of truth for IT professionals, streamlining various IT management processes. The software is particularly well-suited for Managed Service Providers (MSPs), data centers, and organizations operating in regulated industries where meticulous documentation and security are paramount. i-doit's core functionality revolves around comprehensively documenting IT assets, allowing users to define custom attributes and relationships to create a granular map of their IT landscape. A key strength lies in its ability to automate the generation of documentation, including critical documents like emergency plans and system manuals, which can translate to significant time savings and improved operational efficiency.

Pros & Cons

What users like
  • +Easy to set up and use, even for large IT environments.
  • +Highly flexible and customizable asset management.
  • +Excellent support with quick and effective responses.
  • +Comprehensive documentation capabilities, including contracts and infrastructure.
  • +Strong integration with other tools like help desks.
What users flag
  • Outdated and sometimes unintuitive web interface.
  • Lacks centralized user management for multi-tenant setups.
  • API documentation and support could be improved.
  • No built-in cost calculation for tracked assets.
  • Some features can be difficult to find or require manual configuration.

Features

Key features

1. Comprehensive IT Documentation
Centralized CMDB for IT infrastructure management
2. On-Premise & Cloud Deployment
Choose between local installation or cloud-based SaaS
3. Customizable & Scalable
Adaptable to unique business requirements with API integrations
4. Security & Compliance
Data stored in-house for organizations with strict security needs
5. Visualized Asset Mapping
Floorplan add-on enables visualization of devices on a map
6. Automated Documentation
Generate PDFs, system manuals, and emergency plans
7. Risk & Impact Analysis
Preemptively assess risks before implementing IT changes

Additional features

1. CMDB Explorer
A structured view of IT infrastructure
2. Reporting & Analysis
Generate insights and documentation for better decision-making
3. Customizable Workflows
Adjust software behavior according to ITSM processes
4. API Integrations
Connect with external tools and services
5. User Role Management
Define access levels and permissions
6. Multi-Tenancy Support
Manage multiple IT environments efficiently
7. Data Sovereignty
Full control over sensitive IT documentation
8. Backup & Restore Functions
Ensure data security and recovery options
9. Dashboard & Alerts
Real-time updates and notifications
10. Add-on Support
Extend functionality with Floorplan, Analysis, and Documentation modules

Pricing

Free trial
Free version
Request a quote
Promo Offer

Annual plans

Small

EUR 619

≈ EUR 51.58/mo when billed annually

≈EUR 51.58/mo when billed annually

Small

EUR 989

≈ EUR 82.42/mo when billed annually

≈EUR 82.42/mo when billed annually

Medium

EUR 1,254

≈ EUR 104.5/mo when billed annually

≈EUR 104.50/mo when billed annually

Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

GermanEnglish

Billing currencies

🇪🇺EUR

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