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Software Status:Active

About Ideta

Ideta is a web filtering software from Sophos that helps organizations manage internet access. It provides features such as pages blocked, site categorization, and usage reporting so that businesses can enforce their internet usage policies effectively. Ideta allows administrators to customize which sites are accessible based on company needs, ensuring compliance with regulations and improving security by blocking potentially harmful content. Additionally, it offers real-time monitoring capabilities to keep track of user activity on the network. Key capabilities: pages blocked site categorization usage reporting real-time monitoring customizable access policies Best for: organizations that need to control internet access and protect against inappropriate content.

Ideta Details

Vendor
Sophos
Year Launched
Location
Ideta headquarters address: 5827 West Broadway, Enid, OK 73703, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Turkish, Chinese
Users
Customer Support Representatives, Marketing Managers, Social Media Managers, Sales Representatives, Public Relations Managers
Industries Served
Healthcare, Education, Finance, Retail
Tags
Conversational AI Platform, Live Chat, Social Media Management

Ideta's In-App Market Place

Does Ideta have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

6

Mini Apps

Social Media Monitoring: Monitor social media platforms such as Facebook

Twitter

and Instagram to view conversations and engage with customers.

Integration with Customer Relationship Management (CRM) software: Sync customer information and interactions with popular CRM platforms like Salesforce or HubSpot.

Analytics and Reporting: Access detailed analytics and reporting tools to measure and track the performance of conversations and social media interactions.

Chatbot Builder: Create customized chatbots to automate conversations and provide 24/7 customer support.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Advanced conversational AI capabilities
  • Seamless integration with live chat systems
  • Easy management of social media interactions
  • Ability to analyze and measure customer engagement
  • Customizable features to match brand identity
  • Limited integration with third-party social media platforms
  • Steep learning curve for new users
  • Lack of advanced reporting and analytics features
  • Limited customization options for chatbots
  • Occasional glitches or bugs with live chat functionality

Ideta's Support Options

Email Address

support@ideta.com

Chatbot

Available

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