IDEXX Neo logo

IDEXX Neo

by IDEXX · Since 1983
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorIDEXX
Year launched1983
StatusActive
LocationOne IDEXX Dr, Westbrook, Maine 04092, US
Countries servedGlobal
Languages1
Integrations62+
Free tier
Free trial
Contact sales

About IDEXX Neo

IDEXX Neo is a veterinary practice management software from IDEXX that supports the operational needs of veterinary clinics. It provides features such as appointment scheduling, electronic medical records, and inventory management so veterinary professionals can manage their practices more effectively. Designed for small to medium-sized veterinary practices, IDEXX Neo simplifies administrative tasks and aids in providing quality care to pets. The software integrates with other IDEXX diagnostic tools, allowing for comprehensive management of patient data and diagnostics. Key capabilities: appointment scheduling electronic medical records inventory management reporting tools client communication Best for: veterinary clinics that need efficient practice management solutions.

IDEXX Neo is a modern, cloud-based practice management software designed specifically for veterinary practices of all sizes. Built by IDEXX Laboratories, a global leader in veterinary diagnostics, Neo combines intuitive design with seamless integration to streamline day-to-day clinic operations. Its focus is on simplifying workflows for veterinarians, technicians, and administrative staff, while providing easy access to clinical and financial information from any device. One of Neo’s standout strengths is its integration with IDEXX diagnostics and laboratory services. This allows practices to receive test results directly within the platform, reducing the need for manual entry and minimizing errors. For clinics that rely heavily on diagnostic services, this is a major time-saver and ensures that patient records remain accurate and complete. Alongside this, Neo also handles core veterinary practice needs, including medical records, appointment scheduling, billing, and inventory management, all through a unified and secure system. Because it is fully cloud-based, Neo eliminates the complexity of hardware setup and server maintenance that older, on-premise systems often require.

Pros & Cons

What users like
  • +Easy cloud access from any device
  • +Seamless integration with IDEXX labs
  • +Intuitive, modern interface
  • +Strong support and training resources
  • +Frequent updates and feature improvements
What users flag
  • Internet connection required at all times
  • Limited offline functionality
  • May be costly for small clinics
  • Some learning curve for advanced features
  • Limited customization compared to some competitors

Features

Key features

Cloud-Based Access
Access from anywhere on any internet-connected device.
Patient Medical Records
Store, track, and manage complete patient histories.
Appointment Scheduling
Manage calendars and book appointments efficiently.
Invoicing & Billing
Simplify payment processing with built-in invoicing.
Integration with IDEXX Diagnostics
Direct connection to IDEXX labs and diagnostic tools.

Additional features

Inventory Management
Track stock levels, prescriptions, and reorder reminders.
Client Communication Tools
Send reminders, emails, and SMS updates.
Reporting & Analytics
Generate financial, clinical, and operational reports.
Multi-User Access
Allow staff at different roles and permissions to log in simultaneously.
Treatment Plans
Create and manage detailed care plans for pets.
Prescription Management
Track prescriptions and ensure compliance with regulations.
Task Management
Assign and monitor staff responsibilities.
Document Management
Store attachments like lab results, x-rays, and scanned documents.
Mobile-Friendly Interface
Optimized for tablets and laptops.
Customizable Templates
Standardize forms, invoices, and medical notes.
Security & Compliance
Encrypted data storage with role-based access.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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