IDEXX Veterinary Software logo

IDEXX Veterinary Software

by IDEXX
No reviews yet
ActiveCloudOn-premise
Quick facts
VendorIDEXX
Year launchedN/A
StatusActive
LocationN/A
Countries servedN/A
Languages1
Integrations46+
Free tierNO
Free trialNO
Contact salesYES

About IDEXX Veterinary Software

IDEXX provides a suite of cloud-based software solutions for veterinary practice management.

IDEXX offers a comprehensive portfolio of software and services designed for the veterinary industry. The core of its offering is a suite of practice management software (PIMS), including the cloud-based platforms ezyVet and Neo, as well as the server-based Cornerstone. These systems are designed to streamline all aspects of a veterinary practice, from patient records and scheduling to billing and client communication. IDEXX also provides specialized tools for client engagement (Vello), workflow optimization (SmartFlow, Vet Radar), and integrated payments. The software integrates deeply with IDEXX's own diagnostic analyzers and reference labs, providing a unified ecosystem for animal healthcare. While pricing is not publicly listed and requires a demo or direct contact, the company provides extensive support options via phone for its various products. The solutions are tailored for different practice sizes and types, including general, specialty, mobile, and large enterprise groups.

Pros & Cons

Pros
  • Offers a comprehensive and integrated suite of software, diagnostics, and services for veterinary practices.
  • Provides cloud-based solutions (ezyVet, Neo) for flexible, remote access to practice data.
  • Caters to a wide range of practice types, from small clinics to large specialty hospitals and corporate groups.
  • Features strong integration with a wide array of third-party services and its own diagnostic hardware.
Cons
  • Pricing for software solutions is not publicly available and requires requesting a demo or contacting sales.
  • The extensive portfolio of different products (e.g., ezyVet, Neo, Cornerstone) may be confusing for new customers to navigate.

Features

Key features

Practice Management Software

Offers cloud-based platforms like ezyVet and Neo to manage clinic operations, patient records, and business insights.

Client Engagement Tools

Provides solutions like Vello to streamline client communication through automated reminders and a pet owner mobile app.

Integrated Payments

Offers payment processing solutions that sync with the practice management system to reduce manual entry and speed up checkout.

Workflow Management

Includes tools like Vet Radar and SmartFlow to manage treatment plans and patient flow within the clinic.

Diagnostic Integration

Connects with IDEXX diagnostic tools like VetConnect PLUS and Web PACS for a holistic view of patient data and test results.

Additional features

Referral Management

Features rVetLink to simplify communication between specialty/emergency practices and referring veterinarians.

Preventive Care Plans

Offers Petly Plans to create and manage affordable monthly payment plans for proactive pet care.

Cloud-Based Flexibility

Enables access to practice data and management tools from anywhere, which is ideal for mobile and multi-location practices.

Solutions for Different Practice Types

Caters to general practices, specialty hospitals, mobile clinics, new practices, and large corporate groups.

Hardware & Supplies

Provides necessary hardware and supplies to complement the software and diagnostic systems.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
1
Interface languages
Billing currencies

Interface languages

English

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