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About iLert

ILert is an AI-first alerting and on-call management software from iLert GmbH that supports modern incident response for teams. It combines intelligent log analysis, root cause identification, and autonomous incident resolution so organizations can respond quickly to incidents. The platform analyzes logs, metrics, and recent changes while identifying root causes and suggesting rollback paths, improving overall incident management. iLert provides integrations to get started immediately, making it suitable for teams looking to change their incident response processes. Key capabilities: log analysis root cause identification incident resolution integration support alerting management Best for: IT teams that need efficient incident response management.

iLert Details

Vendor
iLert GmbH
Year Launched
2011
Location
Bayenstraße 65, Cologne, North Rhine-Westphalia 50678, Germany
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Engineering, DevOps, IT Ops and Support teams.
Industries Served
IT Services, E-commerce, Telecommunications, Retail, Manufacturing, Pharmaceuticals, Financial Services, Government
Tags
Incident Management, iLert

iLert's In-App Market Place

Does iLert have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Incident Management Excellence: Effective incident management tools ensure timely alert action without delay.
  • Seamless Integration: Easily integrates with existing systems and tools, reducing setup friction.
  • On-Call Scheduling: Flexible and straightforward on-call scheduling options.
  • Heartbeat Monitoring: Reliable for services that require frequent monitoring, ensuring system reliability.
  • Customer Support: Exceptional support from the iLert team, addressing issues and requests promptly.
  • Delayed SMS Notifications: Mobile SMS alerts sometimes experience significant delivery delays.
  • Feature Deprecation: Important features like uptime monitoring were discontinued, leading to user dissatisfaction.
  • Incident Tracking Gap: Alert messages lack incident numbers, requiring login for detailed tracking.
  • Complex Feature Set: Richness in features can feel overwhelming to some users.
  • Partial Functionality Use: Some users find it challenging to leverage the tool's full potential.

iLert's Support Options

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