About Incident Tracker
INCIDENT TRACKER BY INCIDENT TRACKER is a streamlined incident management solution designed to help organizations record, monitor, and resolve operational incidents in a structured and efficient manner.
Incident Tracker Details
Vendor
Incident Tracker
Year Launched
Location
Deployment
cloud, on premise, windows, linux, web browser
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese
Users
Administrator, Security Officer, IT Manager, Help Desk Technician, Compliance Officer, Risk Manager, Operations Manager.
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Transportation, Manufacturing, Government, IT Services
Tags
Incident Management
Incident Tracker's In-App Market Place
Does Incident Tracker have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N.A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), INR (₹), SGD (S$), HKD (HK$)
Pros & Cons
- It is actually affordable for small non-profits and libraries that usually get priced out of high-end software.
- The interface is simple enough that even your least tech-savvy staff members can start reporting without a headache.
- Having HIPAA compliance baked in means healthcare teams don't have to worry about legal data breaches.
- You can ditch the messy filing cabinets by turning all your old paper forms into digital versions.
- The setup is collaborative because their team actually helps you tailor the system to your specific field.
- The website looks a bit dated, which might make some users wonder if the internal tech is current.
- It seems very focused on US regulations like HIPAA and Clery, which might not help international users much.
- You have to reach out for a quote instead of just seeing the pricing tiers clearly listed upfront.
- The mobile experience isn't explicitly mentioned, leaving it unclear how well it works for guards on the move.
- There are no mentions of "live chat" support, only phone extensions and a general email address.
Incident Tracker's Support Options
Email Address
info@incident-tracker.comContact
724-423-9290 ext. 130Documentation
N.ACommunity Forums
N.A