IncidentXP logo

IncidentXP

by CGE Risk Management Solutions · Since 1836
No reviews yet
SoldAvailable globallyOn-premise
Quick facts
VendorCGE Risk Management Solutions
Year launched1836
StatusSold
Location17, Avenue de l'europe, Campus Europe Avenue, Bâtiment Djinn, Bois-Colombes, Paris Area 92270, FR
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About IncidentXP

IncidentXP is a specialised incident analysis and investigation platform that forms part of the BowTieXP risk management suite from Wolters Kluwer.

IncidentXP is a specialised incident analysis and investigation platform that forms part of the BowTieXP risk management suite from Wolters Kluwer. It is designed to help organisations examine accidents, near misses, and operational failures in a structured and consistent way, turning findings into practical improvements. The software guides users through recognised investigation methodologies such as Barrier Failure Analysis, Tripod Beta, Root Cause Analysis, Kelvin TOP SET, and the 5 Whys approach, ensuring that investigations go beyond surface level explanations. It enables teams to build clear timelines, organise evidence, document contributing factors, and generate detailed, customisable reports for internal learning and regulatory compliance. Because it connects incident findings to broader risk models, organisations can see which barriers or controls failed and where corrective actions should be strengthened. This integration supports a continuous improvement cycle, helping safety and risk teams prevent similar incidents in the future. Overall, IncidentXP provides a structured framework for thorough investigations, stronger accountability, and better risk visibility across complex operational environments.

Pros & Cons

Pros
  • Centralises incident data for improved transparency and accountability.
  • Structured investigation workflows support consistent root cause analysis.
  • Notifications keep teams aligned and responsive.
  • Dashboards help leaders spot patterns and prioritise risk mitigation.
  • Mobile reporting increases participation and timeliness of data capture.
Cons
  • Setup and configuration require planning to align with organisational processes.
  • Pricing and licensing details are not publicly listed, so budget must be discussed with the vendor.
  • Full value depends on adoption across teams and consistent use of workflows.
  • Training may be needed for users unfamiliar with incident management systems.
  • Some advanced analytics may require configuration or technical support.

Features

Key features

Incident Reporting & Capture

Lets users record incidents quickly with structured forms to capture what happened and why.

Investigation Workflows

Guides teams through root cause analysis and corrective action planning.

Centralised Incident Database

Stores all incidents in a single system for visibility and trend analysis.

Notifications & Escalations

Automatically alerts relevant teams when incidents are reported or actions are overdue.

Dashboards & Visualisation

Provides dashboards to show incident trends, performance metrics, and risk hotspots.

Additional features

Mobile Reporting

Enables users to log incidents from phones or tablets while in the field.

Corrective & Preventive Actions (CAPA)

Tracks actions from discovery through closure to prevent recurrence.

Role-Based Access Controls

Limits who can view and act on specific incidents based on roles.

Compliance Support

Helps organisations align incident workflows with regulatory or internal standards.

Reporting & Analytics

Generates standard and custom reports on incidents, causes, performance and trends.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
3
Billing currencies

Interface languages

EnglishFrench

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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