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Software Status:Active

About IndeCX

IndeCX is a customer use software/platform from IndeCX [designed to listen to the customer from start to finish]. It combines solutions in XM Research, BPO Data, and customer engagement to support a unique customer use. The platform aims to help businesses understand their customers’ needs and journey effectively. With a focus on data-driven insights, IndeCX assists organizations in improving their service delivery and responsiveness. Key capabilities: XM Research BPO Data Customer Engagement Data Analytics Feedback Collection Best for: businesses that need to improve their customer use and engagement strategies.

IndeCX Details

Vendor
IndeCX
Year Launched
2009
Location
Av. Francisco Glicério, 285 - Center Campinas
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Large Enterprises, Mid-Sized Businesses, Organizations focused on customer satisfaction and loyalty
Industries Served
Retail, Pharmaceuticals, Fashion Brands, Food & Beverages, Packaging, Government
Tags
Business Intelligence, IndeCX

IndeCX's In-App Market Place

Does IndeCX have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • Global Reach: Operates across 30+ countries, offering tailored solutions.
  • ISO Certified: Ensures data security, quality, and research accuracy.
  • AI-Driven Analytics: Advanced AI tools for insights and sentiment analysis.
  • Customizable: Fully adaptable to diverse business requirements.
  • Real-Time Monitoring: Up-to-date metrics for informed decision-making.
  • Limited Integration Details: Lack of clarity on third-party tool compatibility.
  • Region-Centric Focus: Primarily serves Brazil and Latin America, which might limit appeal elsewhere.
  • No Mention of Pricing: Lack of transparent pricing information.
  • Potential Learning Curve: Advanced features like AI analytics might require training.
  • In-App Features Undocumented: No confirmation of an in-app marketplace or mini apps.

IndeCX's Support Options

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