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Indeemo

by Indeemo · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorIndeemo
Year launched2016
StatusActive
LocationUnit 1C The Atrium, Blackpool, Cork, T23 T2VY, Ireland.
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Indeemo

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Indeemo is a comprehensive customer journey mapping tool that excels in market research, qualitative data analysis, and user experience (UX). Its primary purpose is to help businesses better understand their customers' interactions and experiences with their products or services. One standout feature of Indeemo is its ability to capture real-time insights from customers using mobile ethnography, allowing for a deeper understanding of user behavior. The user interface of Indeemo is intuitive and user-friendly, making it easy for researchers to navigate through the platform. The design elements are sleek and modern, enhancing the overall user experience. Users can easily organize and analyze data, create visualizations, and generate reports within the platform, streamlining the research process. What sets Indeemo apart from its competitors is its advanced qualitative data analysis capabilities. The software allows users to code and annotate videos, photos, and text, enabling in-depth analysis of customer feedback. Researchers can uncover valuable insights and trends that may not be apparent through traditional market research methods.

Pros & Cons

What users like
  • +Comprehensive Data Collection: Supports various media types for rich data capture.
  • +AI-Powered Analysis: Accelerates data processing and insight generation.
  • +User-Friendly Interface: Intuitive design for both researchers and participants.
  • +Global Reach: Multilingual support facilitates international research.
What users flag
  • Pricing Transparency: Lack of publicly available pricing information.
  • Limited Integrations: Few direct integrations with other platforms.
  • Learning Curve: Advanced features may require training to utilize fully.
  • Mobile Dependency: Heavily reliant on mobile app usage for data collection.

Features

Key features

Mobile Diary Studies
Participants record video, photo, and text responses from their phones over time.
Asynchronous Video Interviews
Conduct interviews with participants at their convenience via recorded responses.
Geo-tagged Entries
Capture location-based insights.
Push Notifications
Prompt participants with tasks and reminders.
Media Uploads
Uploads include photos, videos, voice, and screen recordings.

Additional features

Mobile Ethnography
Participants can use their smartphones to record and share daily behaviors, habits, and routines via photos, videos, and text entries.
Asynchronous Video Tasks
Respondents complete video-based assignments at their convenience, helping capture rich qualitative insights.
Diary Studies
Longitudinal study tools allow tracking of user behavior over days or weeks through multimedia diary entries.
In-the-Moment Feedback
Participants share real-time feedback while interacting with products or environments.
Geo-Location Tracking
Collect location-based data from participants to understand behavior in specific physical contexts.
Push Notifications
Send reminders and prompts to participants to keep them engaged and on-task.
Task & Activity Scheduling
Organize and schedule research tasks to be completed across different phases of a project.
Media Analysis Tools
Tools for tagging, categorizing, and analyzing uploaded videos, images, and texts.
Researcher Dashboard
Central interface for managing projects, monitoring participant activity, and analyzing incoming data.
Participant Management
Manage participant access, onboarding, segmentation, and communication from the platform.
Transcription Support
Transcribe video/audio content for easier qualitative data analysis.
Data Export Options
Export data in various formats for external analysis or reporting.
Branding & White-Labeling
Customize the platform with client or agency branding for a seamless participant experience.
Secure Cloud Hosting
GDPR-compliant, cloud-based hosting ensures data privacy and access control.
Multilingual Support
Supports multiple languages for global research campaigns.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
16
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇭🇰HKD🇸🇬SGD🇳🇿NZD🇲🇽MXN🇮🇳INR

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