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INFIMA

by INFIMA · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorINFIMA
Year launched2017
StatusActive
Location801 North Orange Ave, Suite 820, Orlando, FLORIDA 32801, US
Countries servedGlobal
Languages20
Integrations
Free tier
Free trial
Contact salesYES

About INFIMA

INFIMA is a security awareness training platform from INFIMA designed for Managed Service Providers (MSPs). It provides automated, fully-managed security awareness training so that MSPs can easily offer these valuable services to their clients. The platform includes features such as Developers, Knowledge Base, Release Notes, Support Request, and Service Status, which help MSPs manage training programs efficiently. INFIMA's partnership approach ensures that MSPs can scale their training efforts without added complexity. The platform is trusted by various MSPs, signaling its reliability in delivering security education. Key capabilities: Developers Knowledge Base Release Notes Support Request Service Status Best for: Managed Service Providers that need automated security awareness training solutions for their clients.

INFIMA Security presents itself as a tailored solution for Managed Service Providers (MSPs) aiming to streamline and enhance their security awareness training (SAT) offerings. The core strength of this platform lies in its automation capabilities, designed to alleviate the administrative burden typically associated with managing SAT programs. From automated user onboarding and synchronization to the delivery of comprehensive training modules and realistic phishing simulations, INFIMA seeks to handle the heavy lifting, allowing MSPs to focus on strategic client management. The emphasis on daily user syncs and PSA integration suggests a system built for accuracy and efficiency, ensuring that user counts and billing remain consistent and up-to-date. This automated approach is particularly valuable for MSPs managing numerous clients, as it minimizes the risk of errors and frees up valuable time. The platform's features are comprehensive, encompassing everything from customizable reporting to a user-friendly "Report Phish" button, which simplifies the process of reporting suspicious emails.

Pros & Cons

What users like
  • +Seamless automated onboarding and syncing of users.
  • +Comprehensive and customizable training programs.
  • +Realistic phishing simulations for hands-on awareness testing.
  • +Customizable reports with easy-to-use scheduling.
  • +Strong MSP-focused support and partnership model.
What users flag
  • Limited details on exact pricing plans.
  • Lack of a broad app marketplace or extensive integrations.
  • Primarily focused on MSPs, with limited appeal to individual businesses.
  • No explicit details on geographic availability outside the MSP sector.

Features

Key features

1. Automated user syncing
Syncs users multiple times daily.
2. Comprehensive training program
Includes reminders and completion tracking.
3. Realistic phishing simulations
Configurable frequency for testing user awareness.
4. Customizable reporting
Reports sent to clients automatically each month.
5. Custom branding
Ability to customize branding across the platform.
6. Phish reporting button
Simplified phishing and spam reporting.
7. PSA Integration
Ensures correct invoicing and up-to-date user counts.

Additional features

1. Automated user onboarding and sync
2. Security awareness training program with reminders
3. Realistic phishing simulations
4. Monthly customizable reports sent to clients
5. Custom branding (platform-wide or per client)
6. Phishing report button integration
7. PSA Integration for invoicing accuracy
8. Dedicated support for partners
9. Partner-friendly agreements
10. Partner-driven product feature influence
11. Insights into MSP struggles to enhance collaboration

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
20
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicHindiTurkishPolishSwedishDanishNorwegianFinnishGreek.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇩🇰DKK🇷🇺RUB

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