About Infor Sales & Catering
Infor Sales & Catering is a software platform from Infor that helps manage sales and catering operations. It combines event management, sales automation, and reporting functionalities so that organizations can simplify their catering processes. The platform allows users to create floor plans, manage bookings, and track customer interactions. Infor Sales & Catering is designed for hotels, event venues, and catering companies seeking to improve their sales and operational efficiency. Key capabilities: event management sales automation reporting customer relationship management floor plan design Best for: catering managers and sales teams that need to coordinate and manage events effectively.
Infor Sales & Catering by Infor is a robust event management software solution designed to support operations managers, event planners, and hospitality professionals in managing their sales and event processes efficiently. Tailored to meet the demands of the event and hospitality industries, the software offers a comprehensive suite of tools that streamline event bookings, sales management, and catering operations. Its key features include event scheduling, contract management, reporting, and customer relationship management (CRM). These capabilities allow users to handle a wide range of event-related tasks seamlessly, enhancing productivity and client satisfaction. The software features a well-organized and intuitive user interface that prioritizes functionality. Its design ensures users can quickly access essential tools and information, reducing the learning curve for new users. The layout is clean and professional, with clear navigation options that simplify movement between modules. Unique design elements, such as customizable dashboards and drag-and-drop functionality, further enhance the user experience. These features make it easy to tailor the platform to specific organizational needs, which is particularly useful for users managing multiple events simultaneously.
Pros & Cons
- +Ease of use: Users find the software easy to use and navigate, even those new to the system.
- +Customization: The software allows for customization to fit the specific needs of a business.
- +All-in-one solution: Infor Sales & Catering integrates various functionalities into one platform, including event management, contact management, email marketing, reporting, and analytics.
- +Customer service: Users praise the excellent customer service provided by Infor.
- −Learning curve: While generally considered easy to use, there is still a learning curve associated with the software.
- −Pricing: The software pricing is not readily available and requires contacting the vendor for a quote.
- −Limited golf tournament functionality: While the software is great for event management, some users found it lacking in features specifically designed for golf tournaments.
- −Design: Some users find the design of the software dated.
- −Reporting limitations: The reporting module does not allow access to all report fields.
Features
Key features
- End-to-End Event Management
- Manages the entire event lifecycle from inquiry to invoice.
- Cloud-Based Architecture
- Offers stability, security, and scalability through a multi-tenant cloud environment (AWS).
- Integrated CRM and Communications
- Enhances customer relationships with detailed histories and communication tracking.
- Comprehensive Pricing and Resource Controls
- Provides tools for managing event costs, resources, and profitability.
- Automated Lifecycle Functionality
- Automates tasks and timelines to streamline event execution.
- Versatile Event Management
- Supports a wide range of event types and sizes.
Additional features
- Automated Lifecycle Functionality
- Automates tasks, timelines, and workflows throughout the event lifecycle.
- Versatile Event Management
- Supports diverse event types, from small gatherings to large-scale conventions.
- Booking and Billing
- Manages all aspects of booking, execution, and billing for events.
- Intuitive User Experience
- Designed for ease of use and quick onboarding for event teams.
- Step-by-Step Action Prompts
- Provides customizable process-driven prompts to guide users through event management tasks.
- Event Change Auditing
- Tracks changes made to events for better control and accountability.
- Cloud Infrastructure
- Multi-Tenant Cloud Architecture
- Utilizes a stable and secure AWS-based architecture.
- Scalability
- Offers built-in capacity for business growth and expansion.
- Centralized Updates
- Deploys software updates simultaneously across all properties.
- High Availability
- Provides optimal service continuity and minimizes downtime.
- Customer Relationship Management (CRM)
- Complete Customer Histories
- Stores detailed information about past events, preferences, and requirements.
- Document and Correspondence Management
- Facilitates the creation and management of event-related documents and communications.
- Centralized Communication Records
- Keeps a comprehensive record of all event-related communications.
- Membership Management
- Tracks membership information and renewals (relevant for venues with membership programs).
- Customer Profiling
- Provides insights into ideal customer profiles for targeted sales and marketing efforts.
- Financial Management
- Hospitality Cost Management
- Provides tools for managing event-related costs.
- Food and Beverage Menu Costing
- Enables accurate costing of food and beverage items.
- Resource Allocation
- Allows for adjusting resource allocation based on event needs.
- Financial Reporting
- Generates in-depth financial reports to measure performance and profitability.
- Revenue Forecasting
- Provides data-driven revenue forecasting for future events.
- Resource Management
- Guest Room Control (GRC)
- Manages group room blocks associated with events.
- In addition to these features, Infor emphasizes the following benefits
- Increased Efficiency and Profitability
- Streamlining processes and providing better cost control.
- Enhanced Customer Experiences
- Enabling the creation of memorable and seamless events.
- Improved Communication and Collaboration
- Connecting event teams and improving communication with customers.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Infor Sales & Catering
Addmi
An all-in-one platform for event ticketing and point-of-sale operations. Features include unlimited POS terminals, QR-code…
HOA Start
HOA Start is a management software from Membershine, LLC that supports homeowners association operations. It…
Zeetings
Zeetings is a presentation software from Zeetings that supports audience engagement and collaboration. It provides…
Myfair Webevents
Myfair Webevents is an event management platform from Myfair Webevents designed for B2B events. It…
About Infor Sales & Catering
Infor Sales & Catering is a software platform from Infor that helps manage sales and catering operations. It combines event management, sales automation, and reporting functionalities so that organizations can simplify their catering processes. The platform allows users to create floor plans, manage bookings, and track customer interactions. Infor Sales & Catering is designed for hotels, event venues, and catering companies seeking to improve their sales and operational efficiency. Key capabilities: event management sales automation reporting customer relationship management floor plan design Best for: catering managers and sales teams that need to coordinate and manage events effectively.
Infor Sales & Catering Details
Infor Sales & Catering's In-App Market Place
Does Infor Sales & Catering have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- Ease of use: Users find the software easy to use and navigate, even those new to the system.
- Customization: The software allows for customization to fit the specific needs of a business.
- All-in-one solution: Infor Sales & Catering integrates various functionalities into one platform, including event management, contact management, email marketing, reporting, and analytics.
- Customer service: Users praise the excellent customer service provided by Infor.
- Learning curve: While generally considered easy to use, there is still a learning curve associated with the software.
- Pricing: The software pricing is not readily available and requires contacting the vendor for a quote.
- Limited golf tournament functionality: While the software is great for event management, some users found it lacking in features specifically designed for golf tournaments.
- Design: Some users find the design of the software dated.
- Reporting limitations: The reporting module does not allow access to all report fields.
Infor Sales & Catering's Support Options
Contact
646-336-1700Infor Sales & Catering's Alternatives
Addmi
An all-in-one platform for event ticketing and point-of-sale operations. Features include unlimited POS terminals, QR-code…
HOA Start
HOA Start is a management software from Membershine, LLC that supports homeowners association operations. It…
Zeetings
Zeetings is a presentation software from Zeetings that supports audience engagement and collaboration. It provides…
Myfair Webevents
Myfair Webevents is an event management platform from Myfair Webevents designed for B2B events. It…
