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About Infoset

Infoset is a data management software from Infoset that supports data integration and analysis. It includes tools for data visualization, data change, and data governance so users can manage and analyze their data efficiently. Infoset is designed to handle large datasets while ensuring data quality and compliance with industry standards. Its user-friendly interface allows users to easily create dashboards and reports for insightful decision-making. Key capabilities: data integration data change data visualization data governance data quality management Best for: data analysts and business intelligence professionals that need effective data management solutions.

Infoset Details

Vendor
Infoset
Year Launched
2020
Location
10601 Clarence Drive #250, Frisco, TX
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, French, Spanish, Italian, Dutch, Turkish
Users
Customer Service Representatives, Support Agents, Customer Support Managers, Call Center Supervisors
Industries Served
Healthcare, Education, Retail, Finance, Technology, Manufacturing, Hospitality, Insurance, Government, Telecommunications.
Tags
Customer Service, Infoset

Infoset's In-App Market Place

Does Infoset have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), CNY (¥), JPY (¥)

Pros & Cons

  • Consolidates multiple communication channels (calls, chat, email, social media) into a single platform for seamless customer interaction.
  • Features like "easy-to-use cloud phone system" and "drag-n-drop sales pipelines" suggest a user-friendly interface.
  • Offers advanced functionalities like ACD, IVR, voice recording, and international numbers, making it a robust call center solution.
  • Integrates CRM and sales pipeline management with customer support, allowing for a holistic view of the customer journey.
  • As a cloud-based solution, performance and availability are reliant on internet connectivity and Infoset's servers.
  • While "easy-to-use" is highlighted, the sheer number of features might still require some time for new users to master fully.
  • While an "Open API" is mentioned, the extent of out-of-the-box customization options for specific business workflows isn't detailed.

Infoset's Support Options

Email Address

support@infoset.app

Chatbot

Available

Infoset's Alternatives