InfoStreet Customer Portal Platforms
About InfoStreet Customer Portal Platforms
InfoStreet stands out as a reliable, highly scalable choice for companies needing secure customer portal infrastructure.
InfoStreet stands out as a reliable, highly scalable choice for companies needing secure customer portal infrastructure. Drawing on more than 25 years of cloud expertise, the vendor specializes in delivering portals for utilities and ISPs where security, uptime, and usage tracking are critical. The platform's real strength lies in its built-in Sky application layer, which provides single-sign-on access and an integrated software marketplace. While updating older legacy features and integrating complex billing systems takes time, its rock-solid 99.99% uptime guarantee and automated usage tracking make it a powerful asset for modern high-volume service providers.
Pros & Cons
- Built to handle high-volume environments smoothly, whether managing thousands or millions of tenant profiles
- Encourages customers to troubleshoot issues themselves through automated usage meters and self-service diagnostics.
- Simplifies software management by letting users handle subscriptions, usage, and applications from a single login
- Created by a veteran team with decades of experience engineering secure cloud and portal platforms.
- Direct real-time phone support lines require purchasing higher tier enterprise assistance plans.
- Connecting the platform to old legacy billing or utility systems requires thorough custom API configuration.
- The administrative back-end focus leans toward clean, data-dense layouts rather than a stylish modern look.
Features
Key features
Enables ISPs and utility operators to build customized customer shops to sell upgraded subscription tiers, service extensions, or consumer hardware.
Leverages automated testing pipelines and deployment strategies to guarantee high system availability for vital utility providers.
Integrates top-tier enterprise web software directly into the portal storefront, allowing users to buy, provision, and deploy apps smoothly.
Links directly with back-end technical setups to accurately display live bandwidth consumption, data balances, or specific utility metrics to the customer.
Gives consumers and workforce members immediate, single-credential entry into all authorized web apps without managing messy, separate passwords.
Additional features
Shows clear, broken-down statements that let customers track historical invoice details and past payments.
Integrates credit card and direct bank routing connections to maximize on-time revenue collection and lower churn.
Features a responsive, mobile-ready customer layout that handles account registrations and service updates anywhere.
Sends targeted updates via in-app alerts, mobile push notices, or emails to flag system outages or payment updates.
Minimizes routine support tickets by providing automated troubleshooting and real-time status dashboards.
Keeps customer details, communication history, and account settings organized in a central data hub.
Allows administrators and consumers to securely upload, manage, and track electronic contracts, terms, and support files.
Employs a layered security architecture featuring advanced encryption keys, fraud filtering, and robust data isolation.
Pricing
Countries & Languages
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About InfoStreet Customer Portal Platforms
InfoStreet stands out as a reliable, highly scalable choice for companies needing secure customer portal infrastructure.
InfoStreet Customer Portal Platforms Details
InfoStreet Customer Portal Platforms's In-App Market Place
Does InfoStreet Customer Portal Platforms have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (CHF), Cny (¥), Rub (₽), Inr (₹), USD, EUR, GBP
Pros & Cons
- Built to handle high-volume environments smoothly, whether managing thousands or millions of tenant profiles
- Encourages customers to troubleshoot issues themselves through automated usage meters and self-service diagnostics.
- Simplifies software management by letting users handle subscriptions, usage, and applications from a single login
- Created by a veteran team with decades of experience engineering secure cloud and portal platforms.
- Direct real-time phone support lines require purchasing higher tier enterprise assistance plans.
- Connecting the platform to old legacy billing or utility systems requires thorough custom API configuration.
- The administrative back-end focus leans toward clean, data-dense layouts rather than a stylish modern look.
InfoStreet Customer Portal Platforms's Support Options
Email Address
info@infostreet.comContact
(818) 776-8080InfoStreet Customer Portal Platforms's Alternatives
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