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InSite Feedback

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About InSite Feedback

InSite Feedback is a feedback management platform from Kiss that helps organizations collect and analyze customer feedback. It provides tools for survey creation, feedback analysis, and reporting so businesses can understand customer sentiment and improve services. The platform supports various survey formats, including NPS and open-ended questions, allowing organizations to gather comprehensive insights. InSite Feedback also offers real-time reporting dashboards that help teams track responses and trends over time. Key capabilities: survey creation feedback analysis real-time reporting data visualization integration with other tools Best for: organizations that need to gather and respond to customer feedback effectively.

InSite Feedback Details

Vendor
Kiss
Year Launched
Location
425 Adelaide St W, Toronto, ON M5V 3C1, Canada
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Chinese, Japanese, Korean, Turkish, Arabic.
Users
Administrator, Developer, Quality Assurance Analyst, Project Manager, Customer Support representative.
Industries Served
Healthcare, Education, Finance, Retail, Technology, Hospitality, Manufacturing, Government
Tags
Bug Tracking, Feedback Management, Customer Support, User Feedback, Software Development, Customer Experience, Issue Tracking, Quality Assurance

InSite Feedback's In-App Market Place

Does InSite Feedback have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

1. InSite Feedback: Bug Tracking by MNUBO - Allows users to provide feedback and report bugs directly within the InSite platform.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($)

Pros & Cons

  • Allows users to easily report bugs and issues within the software
  • Provides a centralized platform for tracking and managing feedback
  • Enables users to prioritize and assign tasks to team members for quicker resolution
  • Generates detailed reports and analytics to identify recurring issues and trends
  • Integrates seamlessly with existing project management tools for streamlined workflow.
  • Limited customization options for fields and workflows
  • Lack of integration options with other project management tools
  • Steep learning curve for new users
  • Limited reporting capabilities and templates
  • Slow response time for customer support inquiries

InSite Feedback's Support Options

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