About Insite360 Uptime
Insite360 Uptime is a software solution for fuel retailers to monitor forecourt devices and services. It provides customized alerts and enables remote issue resolution to maximize asset uptime, reduce service calls, and maintain business operations.
Insite360 Uptime, part of Gilbarco Veeder-Root's Insite360 suite, is a cloud-based asset management platform for fuel retailers. It is designed to minimize downtime by providing real-time monitoring of forecourt equipment like dispensers and payment systems. The software sends customized alerts when issues arise, allowing operators to perform remote diagnostics and resolutions, thereby reducing the need for costly on-site service calls ('truck rolls'). This proactive approach helps maintain service continuity, protect revenue, and ensure customer loyalty. The solution is scalable, integrating with both new and existing site infrastructures. Pricing is not publicly listed, requiring a quote. Support options include phone and live chat via the main company contact page.
Pros & Cons
- Reduces maintenance costs by enabling remote issue resolution.
- Maximizes asset uptime to prevent service slowdowns and lost business.
- Provides real-time, customized alerts for proactive management.
- Scalable solution that integrates with a wide range of forecourt devices.
- Mobile version available for monitoring from anywhere.
- Full connectivity relies on specific edge hardware (such as DOMS PSS5000 controllers).
- Best optimized for Gilbarco Veeder-Root/Invenco forecourt ecosystems, potentially limiting non-native device features.
- Implementing custom alert logic and multi-site permissions requires upfront technical configuration.
- Advanced features and Help Desk Plus integrations require ongoing subscription or managed service fees.
Features
Key features
Initiate remote resolution of issues to solve problems without waiting for or paying for truck rolls.
Receive customized alerts anytime, with a mobile version for on-the-go monitoring.
Integrates with all forecourt devices and services, suitable for new builds or existing estates of any size.
Provides insight and foresight to help retailers stay ahead of potential system or dispenser downtime.
A flexible solution that leverages cloud services for easy integration and scalability.
Additional features
Integrates with hundreds of current and future forecourt and c-store devices using DOMS PSS5000 edge controllers and cloud architecture.
Enables remote troubleshooting, management, and system restarts without requiring on-site staff intervention.
Fully configurable alert logic to notify teams instantly about critical site events or system faults.
Instant access to site reports and performance metrics anytime, anywhere via a web portal or mobile app.
Single-platform monitoring and management for all forecourt and c-store equipment (dispensers, coffee machines, EV chargers, etc.).
Utilizes automatic alarm generation and continuous monitoring to detect potential equipment issues before failures occur.
Granular user permission settings with selective site group visibility to secure operational data.
Pricing
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About Insite360 Uptime
Insite360 Uptime is a software solution for fuel retailers to monitor forecourt devices and services. It provides customized alerts and enables remote issue resolution to maximize asset uptime, reduce service calls, and maintain business operations.
Insite360 Uptime Details
Insite360 Uptime's In-App Market Place
Does Insite360 Uptime have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
GBP
Pros & Cons
- Reduces maintenance costs by enabling remote issue resolution.
- Maximizes asset uptime to prevent service slowdowns and lost business.
- Provides real-time, customized alerts for proactive management.
- Scalable solution that integrates with a wide range of forecourt devices.
- Mobile version available for monitoring from anywhere.
- Full connectivity relies on specific edge hardware (such as DOMS PSS5000 controllers).
- Best optimized for Gilbarco Veeder-Root/Invenco forecourt ecosystems, potentially limiting non-native device features.
- Implementing custom alert logic and multi-site permissions requires upfront technical configuration.
- Advanced features and Help Desk Plus integrations require ongoing subscription or managed service fees.
Insite360 Uptime's Support Options
Contact
+44 1268 533090Insite360 Uptime's Alternatives
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