About IntelliServe
IntelliServe is a service management platform from Digg-IT Technologies that supports IT service delivery. It provides incident management, change management, and asset management so organizations can manage their IT operations effectively. IntelliServe helps teams track service requests, manage system changes, and maintain an inventory of IT assets. The platform is designed to improve visibility and control over IT services, ensuring efficient incident resolution and resource allocation. Key capabilities: incident management change management asset management reporting and analytics user support Best for: IT departments that need to manage service requests and simplify IT operations.
IntelliServe by Digg-IT Technologies is a cloud-based Field Service Management (FSM) software designed to simplify and streamline the operations of service-based businesses, particularly those in facilities maintenance and the trades sector, such as plumbing and electrical companies. The platform aims to enhance operational efficiency, improve customer satisfaction, and optimize resource management. IntelliServe provides a comprehensive suite of tools to help businesses manage field service operations, including scheduling, dispatching, real-time tracking, work order management, and reporting. These features are designed to reduce manual errors, save time, and improve the overall productivity of service teams in the field. The user interface of IntelliServe is modern, clean, and intuitive, which is crucial for users who may not be tech-savvy. Upon logging into the system, users are greeted with a dashboard that offers a clear overview of the day's tasks, scheduled jobs, and team performance metrics. The layout is simple, with well-organized menus and clearly labeled buttons, making it easy for users to navigate the system and access the various features.
Pros & Cons
- +User-Friendly: Easy to use on both web and mobile platforms.
- +Affordable Pricing: Offers competitive pricing, making it accessible to businesses of all sizes.
- +Effective Job Management: Helps in managing jobs, estimates, invoices, and customer information efficiently.
- +Good Customer Support: Provides responsive and helpful customer service.
- −Limited Reporting Functionality: The reporting features could be more robust and customizable.
- −Additional Cost for Apple App: Users may need to pay extra for the Apple app.
- −Occasional Performance Issues: Some users have reported instances of slow performance and system hangs.
Features
Key features
- Scheduling
- Efficiently schedule jobs and manage staff workload.
- Recurring Jobs
- Automate recurring jobs and invoices.
- Stock Control
- Manage inventory levels and track stock usage.
- Asset Management
- Track client assets and services.
- Customizable Workflows
- Tailor the software to your specific business needs.
- Mobile App
- Access job information and update progress on the go.
- Reporting & Analytics
- Generate reports to track performance and identify trends.
Additional features
- Scheduling
- Easily schedule your staff directly from job cards or their individual calendars.
- Recurring Jobs
- Automate the scheduling of recurring jobs and invoices for streamlined operations.
- Stock Control
- Efficiently manage your inventory across multiple locations, tracking stock levels on job cards and invoices.
- Asset Management
- Keep track of your clients' assets and associated services to improve maintenance and customer satisfaction.
Pricing
Monthly plans
Lite
GBP 15
Standard
GBP 20
Pro
GBP 25
Countries & Languages
Interface languages
Billing currencies
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About IntelliServe
IntelliServe is a service management platform from Digg-IT Technologies that supports IT service delivery. It provides incident management, change management, and asset management so organizations can manage their IT operations effectively. IntelliServe helps teams track service requests, manage system changes, and maintain an inventory of IT assets. The platform is designed to improve visibility and control over IT services, ensuring efficient incident resolution and resource allocation. Key capabilities: incident management change management asset management reporting and analytics user support Best for: IT departments that need to manage service requests and simplify IT operations.
IntelliServe Details
IntelliServe's In-App Market Place
Does IntelliServe have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Lite
GBP 15
Standard
GBP 20
Pro
GBP 25
Accepted Payment Currencies
GBP (£)
Pros & Cons
- User-Friendly: Easy to use on both web and mobile platforms.
- Affordable Pricing: Offers competitive pricing, making it accessible to businesses of all sizes.
- Effective Job Management: Helps in managing jobs, estimates, invoices, and customer information efficiently.
- Good Customer Support: Provides responsive and helpful customer service.
- Limited Reporting Functionality: The reporting features could be more robust and customizable.
- Additional Cost for Apple App: Users may need to pay extra for the Apple app.
- Occasional Performance Issues: Some users have reported instances of slow performance and system hangs.
IntelliServe's Support Options
Email Address
info@intelliserve.appContact
079 023 075 08IntelliServe's Alternatives
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