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About Invocom

Invocom is an AI chatbot software from InvoZone that offers customer support. It provides Custom Bot, reliable Analytics, and a Ticketing system so businesses can qualify leads and improve customer engagement. Additionally, it supports CSV Export and Email Support for effective data management and communication. Invocom is designed to assist in automating customer interactions while personalizing their use, ultimately contributing to increased revenue. This platform is suitable for businesses looking to improve their customer support strategies with intelligent automation solutions. Key capabilities: Custom Bot reliable Analytics Ticketing system CSV Export Email Support Best for: businesses that need to automate customer support and improve lead qualification.

Invocom Details

Vendor
InvoZone
Year Launched
2017
Location
130 NW 77th Ave Pembroke Pines, Florida City, FL, United States, Florida
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos
Countries Served
All Countries
Languages
English
Users
Administrator, Customer Service Representative, Sales Agent, Technical Support Staff, Marketing Manager.
Industries Served
Healthcare, Education, Finance, Retail, Technology, Hospitality, Government, Manufacturing, Transportation, Energy
Tags
AI-driven communication, customer engagement, chatbots, messaging automation, AI-powered support, business communication, omnichannel messaging.

Invocom's In-App Market Place

Does Invocom have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. AI-driven automation that significantly reduces manual workload and improves response time.
  • 2. Multichannel support for communication via different platforms like SMS, email, and social media.
  • 3. Advanced analytics to help businesses understand and improve customer interactions.
  • 4. Customizable workflows to tailor the platform to specific customer engagement needs.
  • 5. Seamless CRM integrations for better customer data management and personalization.
  • 1. Limited documentation or resources for smaller businesses looking to implement without a dedicated IT team.
  • 2. Customization can be complex, especially for large enterprises with unique needs.
  • 3. May require a learning curve for teams unfamiliar with AI-powered customer engagement tools.
  • 4. Not all industries may find the solution applicable—mainly targeted at medium to large enterprises with higher communication needs.

Invocom's Support Options

Email Address

info@invocom.io

Invocom's Alternatives