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ISI-COM

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Software Status:Active

About ISI-COM

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ISI-COM Details

Vendor
Interactiv Group
Year Launched
2005
Location
600 rue Félix Trombe 66100 Perpignan
Deployment
cloud
Training Options
demo
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese.
Users
Contact Center Agents, Customer Support Representatives, IT Administrators, Call Center Managers, Sales Representatives, Technical Support Specialists, Telemarketers, Operations Managers, Business Analysts, System Integrators
Industries Served
Telecommunications, Financial Services, Healthcare, Retail and E-commerce, Government and Public Sector, Insurance, Utilities and Energy, Travel and Hospitality, Manufacturing, Automotive
Tags
Contact Center, ISI-COM

ISI-COM's In-App Market Place

Does ISI-COM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), RUB (₽), ZAR (R), BRL (R$)

Pros & Cons

  • Comprehensive Tools: Offers versatile communication methods like bulk SMS, robocalls, predictive dialing, and email campaigns.
  • Sector-Specific Use Cases: Provides tailored solutions for industries such as healthcare, municipalities, automotive, and financial services.
  • Interactive Messaging: Enables dynamic SMS responses with personalized content, improving debtor management and customer engagement.
  • Efficient Debt Collection: Supports mass SMS for collections with user validation and automated reminders, increasing recovery rates.
  • Data Security: Allows businesses to safeguard their databases while managing high-volume SMS or email campaigns.
  • Limited Omni-Channel Features: Focuses primarily on SMS, robocalls, and emails, lacking broader integration with apps or advanced CRM tools.
  • Dependence on Communication Channels: Relies heavily on mobile and landline networks, which might limit functionality in less connected regions.

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