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ITC Cloud

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Software Status:Active

About ITC Cloud

ITC Cloud is a cloud-based phone system software from In-Telecom that specializes in providing VoIP phone services for businesses. It includes features such as technology partnership support, access to security management tools, and comprehensive client assistance, so businesses can effectively manage their communication needs. With over 5,000 clients, In-Telecom helps organizations improve their technology and tackle business challenges. This solution is designed to provide reliable communication solutions and includes access control and security management as essential components. Key capabilities: VoIP phone service technology partnership security management client support business improvement strategies Best for: businesses that need reliable communication solutions and comprehensive technology support.

ITC Cloud Details

Vendor
In-Telecom
Year Launched
2009
Location
573 J F Smith Ave. Slidell, LA 70460
Deployment
cloud, on premise, windows, linux, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Administrator, Call Center Manager, IT Coordinator, Quality Assurance Analyst, Team Supervisor
Industries Served
Healthcare, Education, Finance, Retail
Tags
Unified Communications Software, ITC Cloud

ITC Cloud's In-App Market Place

Does ITC Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€)

Pros & Cons

  • 1. Dedicated Business Line: Provides a separate business phone number for calls and texts, keeping personal and professional communication separate.
  • 2. Mobile App Accessibility: Allows users to access their business line and communication tools from anywhere via a mobile app.
  • 3. Unified Communications: Offers a unified platform for various communication methods (phone, text, potentially more).
  • 4. Improved Efficiency and Workflow: Enables users to work from different devices (desk phone, cell phone, computer), improving flexibility and efficiency.
  • 5. Secure Communications: Emphasizes secure and unified communications.
  • 6. Good Customer Support: Users praise the customer support as being helpful and responsive.
  • 7. Intuitive Design (One User): One user specifically mentioned the intuitive design.
  • 1. Poor Call Quality: Several users reported inconsistent and unreliable call quality, with frequent dropped calls and difficulty hearing the other party.
  • 2. Complicated User Interface (One User): One user found the user interface complicated to navigate.
  • 3. Undocumented Features (One User): Some features are apparently not properly documented, making them difficult to use.
  • 4. Technical Issues: Technical issues were reported that slowed down workflows and caused frustration.

ITC Cloud's Support Options

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