About iTherapy Process
iTherapy provides a suite of HIPAA-compliant tools for mental health professionals to manage their private practices. It includes video conferencing, electronic health records, billing, and secure communication tools.
iTherapy is a comprehensive practice management platform tailored for mental health professionals seeking to start or scale their private practice. Unlike all-in-one SaaS platforms that dictate rates or client lists, iTherapy positions itself as a supportive partner, providing the infrastructure—including HIPAA-compliant video, EHR, and billing—while leaving the provider in full control of their business. The platform is particularly noted for its high-touch support model, which includes live, personalized training and 24/7 assistance for both the provider and their clients during sessions. While it offers a robust suite of tools, it is best suited for independent practitioners who value autonomy and personalized guidance over a purely self-service software experience. Pricing is structured as fixed monthly bundles, and the company explicitly avoids long-term contracts, offering month-to-month flexibility.
Pros & Cons
- Provides live, personalized training and 24/7 support for both therapists and clients.
- Offers a flexible, month-to-month pricing model without long-term contracts.
- Maintains full provider autonomy regarding rates, insurance acceptance, and client selection.
- Includes a comprehensive suite of HIPAA-compliant tools backed by a Business Associate Agreement.
- Electronic claims submission requires an additional monthly fee beyond the base plan.
- Pricing is not fully transparent for all service combinations, requiring contact for custom bundles.
- Platform is designed for independent practitioners and may lack features for large-scale enterprise clinics.
Features
Key features
Conducts secure, encrypted video sessions for individual and group therapy.
Manages clinical notes and patient information within a secure, BAA-backed platform.
Processes credit card payments and submits electronic insurance claims directly.
Provides encrypted email, phone, and fax services for client interaction.
Offers live, one-on-one onboarding and training for new providers.
Additional features
Allows therapists to share screens during video sessions for collaborative work.
Sends appointment notifications to clients via email.
Supports video conferencing with up to 99 participants.
Connects providers with external partners for credentialing, marketing, and virtual assistant support.
Provides a step-by-step guide for therapists starting a new practice.
Enables real-time, secure text-based communication with clients.
Offers secure, HIPAA-compliant voice-only conferencing options.
Pricing
Monthly plans
- HIPAA compliant Video, Voice, and text chat
- Screen sharing
- Video, Voice, and text chat
- Online Clinical Notes
- Integrated billing
- Video, Voice, and text chat
- Online Clinical Notes
- Integrated billing
- Encrypted email
- Business phone and fax
Countries & Languages
Interface languages
Billing currencies
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About iTherapy Process
iTherapy provides a suite of HIPAA-compliant tools for mental health professionals to manage their private practices. It includes video conferencing, electronic health records, billing, and secure communication tools.
iTherapy Process Details
iTherapy Process's In-App Market Place
Does iTherapy Process have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- HIPAA compliant Video, Voice, and text chat
- Screen sharing
- Video, Voice, and text chat
- Online Clinical Notes
- Integrated billing
- Video, Voice, and text chat
- Online Clinical Notes
- Integrated billing
- Encrypted email
- Business phone and fax
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), SGD (S$), HKD (HK$), RUB (₽)
Pros & Cons
- Provides live, personalized training and 24/7 support for both therapists and clients.
- Offers a flexible, month-to-month pricing model without long-term contracts.
- Maintains full provider autonomy regarding rates, insurance acceptance, and client selection.
- Includes a comprehensive suite of HIPAA-compliant tools backed by a Business Associate Agreement.
- Electronic claims submission requires an additional monthly fee beyond the base plan.
- Pricing is not fully transparent for all service combinations, requiring contact for custom bundles.
- Platform is designed for independent practitioners and may lack features for large-scale enterprise clinics.
iTherapy Process's Support Options
Email Address
support@itherapy.comContact
800-432-7996Documentation
https://docs.itherapy.comCommunity Forums
https://community.itherapy.comiTherapy Process's Alternatives
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