About iTherapy Process
iTherapy is a robust, clinical-grade powerhouse for mental health professionals looking to escape tech fatigue.
iTherapy is a robust, clinical-grade powerhouse for mental health professionals looking to escape tech fatigue. While its baseline pricing is higher than basic EHR apps, it justifies the cost by operating as a "fruit salad" of features—bundling encrypted telehealth pipelines, insurance claim tools, and a dedicated business line into one predictable package. It is best suited for established clinicians or growing practices that want heavy-duty administrative support without hiring extra staff.
Pros & Cons
- The inclusion of private phone/fax channels within higher tiers preserves practitioner privacy.
- Offers live, personalized onboarding setup instead of leaving users stuck with static help articles.
- Strict HIPAA protocols paired with automated BAA sign-offs make legal security painless for solo practitioners.
- Combines telehealth, clinical planning, messaging, and financial backend tasks seamlessly under one roof.
- Clinicians who only want a video pipeline may pay for heavy clinical accounting systems they don't use.
- No open marketplace for community-built apps or integrations.
- The system layout leans utilitarian rather than sleek and modern
Features
Key features
Empowering patients to safely book sessions, complete electronic intake forms, and view treatment documentation on their own time.
Tools allowing single-click submission of CMS-1500 forms and direct Electronic Remittance Advice tracking to verify insurance payouts effortlessly.
A fully secure virtual communication portal backed by a Business Associate Agreement (BAA) to safely connect with patients remotely.
Additional features
Digital chart creation tools pre-loaded with DSM-IV/5 diagnostic codes for rapid, structured note-taking.
Built-in editable clinical goals and objectives template library designed to create standard behavioral treatment plans.
A bank-level secure payment gateway to save cards on file and automate payments instantly via the portal.
Mobile app-powered communication routing that mirrors a private business line so personal numbers remain hidden.
Real-time system checks that automatically fetch and report a client’s insurance coverage status before their session begins.
Departmental operational insight system designed specifically for multidisciplinary medical teams to review tracking metrics.
Legacy data onboarding that allows therapists to hand over historical client files for complete migration into the new database.
Pricing
Monthly plans
- HIPAA compliant Video, Voice, and text chat backed by a BAA
- Compliant Voice chat if you or your client prefer not to use video
- Real-time compliant text chat
- Individual & Group sessions as well as screen sharing
- HIPAA compliant Video, Voice, and text chat backed by a BAA
- Individual & Group sessions as well as screen sharing
- Online Clinical Notes
- Integrated billing with credit card processing and electronic claims submissions *
Electronic claims submission is an additional $20/mo.
Source: vendor pricing page →- HIPAA compliant Video, Voice, and text chat backed by a BAA
- Individual & Group sessions as well as screen sharing
- Online Clinical Notes
- Integrated billing with credit card processing and electronic claims submissions *
- HIPAA compliant and encrypted email that’s as easy to use as any other email
- Compliant Business phone and fax easily accessible on your smartphone
Electronic claims submission is an additional $20/mo.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
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About iTherapy Process
iTherapy is a robust, clinical-grade powerhouse for mental health professionals looking to escape tech fatigue.
iTherapy Process Details
iTherapy Process's In-App Market Place
Does iTherapy Process have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- HIPAA compliant Video, Voice, and text chat backed by a BAA
- Compliant Voice chat if you or your client prefer not to use video
- Real-time compliant text chat
- Individual & Group sessions as well as screen sharing
- HIPAA compliant Video, Voice, and text chat backed by a BAA
- Individual & Group sessions as well as screen sharing
- Online Clinical Notes
- Integrated billing with credit card processing and electronic claims submissions *
Electronic claims submission is an additional $20/mo.
Source: vendor pricing page →- HIPAA compliant Video, Voice, and text chat backed by a BAA
- Individual & Group sessions as well as screen sharing
- Online Clinical Notes
- Integrated billing with credit card processing and electronic claims submissions *
- HIPAA compliant and encrypted email that’s as easy to use as any other email
- Compliant Business phone and fax easily accessible on your smartphone
Electronic claims submission is an additional $20/mo.
Source: vendor pricing page →Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), SGD (S$), HKD (HK$), RUB (₽), USD
Pros & Cons
- The inclusion of private phone/fax channels within higher tiers preserves practitioner privacy.
- Offers live, personalized onboarding setup instead of leaving users stuck with static help articles.
- Strict HIPAA protocols paired with automated BAA sign-offs make legal security painless for solo practitioners.
- Combines telehealth, clinical planning, messaging, and financial backend tasks seamlessly under one roof.
- Clinicians who only want a video pipeline may pay for heavy clinical accounting systems they don't use.
- No open marketplace for community-built apps or integrations.
- The system layout leans utilitarian rather than sleek and modern
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