IXIASOFT CCMS logo

IXIASOFT CCMS

by IXIASOFT · Since 2005
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorIXIASOFT
Year launched2005
StatusActive
Location1660 17th Street, Suite 201 Denver, CO 80202
Countries servedGlobal
Languages3
Integrations
Free tier
Free trial
Contact salesYES

About IXIASOFT CCMS

IXIASOFT CCMS is a content management software from IXIASOFT that supports technical documentation processes. It provides features like version control, collaborative authoring, and content reuse so that organizations can efficiently manage their documentation lifecycle. The platform is designed to accommodate complex documentation needs and allows for customized workflows to fit specific organizational requirements. IXIASOFT CCMS also includes tools for topic-based authoring and integration with various publishing formats, ensuring flexibility in content delivery. Key capabilities: version control collaborative authoring content reuse customizable workflows publishing integration Best for: technical writers and documentation teams that need to manage extensive technical content effectively.

IXIASOFT CCMS is a comprehensive content management system designed specifically for managing structured content within large enterprises. Aimed primarily at authors, technical writers, reviewers, translators, and content managers, IXIASOFT CCMS provides a robust framework for creating, organizing, and publishing content in various formats. The system is particularly well-suited for companies that deal with complex, technical documentation such as user manuals, help guides, and API documentation. With its cloud, SaaS, and web-based deployment options, as well as on-premise configurations for both Linux and Windows, IXIASOFT CCMS offers flexibility to meet different organizational needs. Key features of the software include version control, advanced workflow management, content reuse, and support for DITA-based authoring, making it a highly specialized tool for content-heavy industries. The user interface of IXIASOFT CCMS is geared towards professionals in technical writing and content management. While the system offers a powerful suite of tools, the user interface may initially feel complex for those new to structured content management or DITA-based systems.

Pros & Cons

What users like
  • +Easy and Intuitive to Use: Generally considered user-friendly.
  • +Smooth Integration: Integrates well with existing business processes.
  • +Good Support: Positive experiences with implementation and ongoing support.
  • +Content Sharing Globally: Facilitates the sharing of content across different locations.
  • +Reusable Topics and Features: Promotes efficiency and consistency in content creation.
  • +Powerful Search: Offers advanced and full-text search capabilities.
  • +Straightforward for New Users (Web Interface): The web interface is easy to learn, even for those new to DITA.
  • +Review in Target Language Possible: Enables reviewing localized content.
  • +Frequent Updates and User Feedback Appreciated: The company seems responsive to user needs.
  • +Straightforward Setup (On-Prem Version with Support): The on-premises version was relatively easy to set up with IXIASOFT's help.
What users flag
  • Not All Features Available in Web Client Yet: The web version may not have all the functionalities of the desktop version.
  • Localization Module Improvement Needed: One user suggested improvements for the localization module (though this was announced for a future release).
  • Initial Installation and Configuration Can Be Complex: The initial setup was described as complex, requiring assistance from IXIASOFT.
  • Version Control Expansion Desired: One user would like to see more features in version control.
  • More Image Editing Features Needed: Some users desire more advanced image editing capabilities within the software.
  • Eclipse Version Complexity: The Eclipse version is described as having a steep learning curve for authors, although it offers extensive functionality.
  • Lack of Further Development for Eclipse Version: The Eclipse version is no longer being actively developed in favor of the web version.
  • Needs a Good Reviewer Tool (Implied for Eclipse Version): The Eclipse version was mentioned as needing a better reviewer tool.

Features

Key features

DITA-based Component Content Management System (CCMS)
Built on the DITA standard for structured authoring and content reuse.
AI-powered writing assistance and content generation
Enhances efficiency and content quality.
Seamless collaboration across teams
Enables multiple users to work together in one environment.
Personalized content delivery across multiple channels
Supports publishing to various formats and platforms.
Centralized content creation and management
Provides a single source for all technical documentation.
Robust workflow and search capabilities
Facilitates content reuse and routing for review and approval.
Automatic version tracking and management
Ensures content integrity and allows for reverting to previous versions.
Intuitive web editor for non-DITA experts
Enables subject matter experts to contribute content without DITA knowledge.
Comprehensive review and annotation tools
Streamlines the content review process with features like Track Changes and Collaborative Review.
Flexible workflow engine
Allows for customizable approval cycles and task assignments.
Branching and Dynamic Release Management (DRM)
Supports managing multiple versions and releases of documentation.
Cost-effective localization features
Facilitates translation with incremental localization and integration with TMS.
Dynamic publishing capabilities
Enables personalized content delivery and efficient document production.
Hosted service with easy setup
No installation hassles with a cloud-based solution.
Scalable enterprise-class solution
Designed to handle large operations and growing documentation needs.
REST API for integration with third-party tools
Allows connection with other business systems.

Additional features

DITA-based CCMS
Leverages the Darwin Information Typing Architecture for structured content.
AI Writing Assistance
Uses artificial intelligence to improve grammar, style, and content quality.
AI Content Generation
Helps users generate content more efficiently.
Team Collaboration
Enables multiple authors, reviewers, and SMEs to work together in one platform.
Multi-Channel Publishing
Delivers personalized content across various formats like PDF, HTML, and online help.
Centralized Content Management
Provides a single source of truth for all technical documentation.
Advanced Writing Features
Offers tools for creating high-quality and accurate content.
Built-in oXygen XML Editor
Integrates a powerful XML editor for efficient DITA authoring.
Word-like Author Mode
Provides an intuitive interface for users familiar with word processors.
Tag-level Precision Text Mode
Allows experienced users to work directly with XML tags.
Spell-Check
Identifies and helps correct spelling errors.
On-the-fly XML Validation
Ensures content adheres to DITA standards as it's being written.
Track Changes Review
Records and displays modifications made to the content.
Collaborative Review
Enables multiple reviewers to provide feedback simultaneously.
Robust Workflow Capabilities
Allows for defining and managing content approval processes.
Powerful Search Capabilities
Facilitates quick and efficient retrieval of content.
Automatic Version Management
Tracks all revisions and comments automatically.
Editable Branches
Enables working on different versions of content concurrently.
Secure Object Deletion
Allows removal of outdated content while maintaining version history.
Revert to Previous Revisions
Enables restoring earlier versions of content.
Diff Compare Tool
Highlights differences between content revisions.
Snapshot Feature
Records the state of an entire document at a specific point in time.
Schematron Support
Allows implementing in-house style rules for content consistency.
Built-in Content Metric Tools
Provides insights into content production based on DITA best practices.
Oxygen Positron AI Assistant
Offers real-time suggestions for improving content quality.
Lightning-Fast Search and Replace
Quickly finds and replaces text across multiple documents.
Extensive Metadata
Allows associating rich information with each content topic.
Advanced DITA Map Editor
Provides a specialized editor for managing DITA maps.
Dependencies View
Shows relationships between different content components.
Task Assignment
Enables assigning specific tasks to team members.
Image Management
Facilitates easy insertion and organization of images (including SVG).
MathML Support
Allows the inclusion of mathematical equations in content.
Red Line Compare
Enables easy visual comparison of content versions.
Associate Non-DITA Content
Allows linking external files (Word, images) for reference.
DITA Open Toolkit Compatibility
Works with any version of the DITA-OT for publishing.
Easy to Use for Non-DITA Experts
Provides an intuitive interface for contributors without DITA knowledge.
Word-like Content Creating Experience
Offers a familiar interface for easy content creation.
Intuitive Web Editor
Enables content creation directly within a web browser.
Online Help
Provides context-sensitive assistance within the system.
Guided Technical Authoring
Offers step-by-step guidance for creating content using templates and forms.
Integration with DITA QA Plugin
Enhances content quality assurance.
Integration with Acrolinx
Uses AI to ensure content aligns with style and grammar guidelines.
Customizable Templates
Allows creating templates for standardized content input.
Customizable UX
Enables tailoring the user interface with guidance and validation rules.
Create, Edit, and Review Content
Core functionalities for managing content throughout its lifecycle.
Insert Images and Tables
Basic content formatting options.
Collaborate with Other Contributors
Enables teamwork on content creation.
Fully DITA Compliant
Adheres to the DITA standard for interoperability and reuse.
Administrator-Defined Templates and Validation
Allows setting up guidelines for content contribution.
Track Documents and Comments
Monitors the progress and feedback on content.
Permissions-based Search and Replace
Controls who can perform bulk text updates.
Search and Replace Across Maps and Branches
Enables updates across larger content structures.
Context Maps for Key Definition
Improves review accuracy by providing context for key references.
Intuitive Review UI
Simplifies the content review process for SMEs.
Accelerates Content Review
Provides tools to speed up the feedback process.
Incorporated into Documentation Workflow
Integrates seamlessly with the overall content lifecycle.
Accessible on Any Device
Allows reviewers to provide feedback from their preferred devices.
Map-Level Approval
Enables approval of entire DITA maps by multiple approvers.
Source Topic-Level Approval
Allows approval of individual content topics.
Customizable Approval Mechanism
Offers flexibility in setting up approval workflows.
Medical-Device Friendly Approval
Includes features necessary for compliance in the medical device industry (FDA-CFR-21).
Browser-based Annotation Tool
Easy and intuitive interface for adding comments.
Multiple Users Can Review Simultaneously
Enables concurrent feedback on the same content.
Reviewer Comments Shown in Side Panel
Provides a clear view of feedback alongside the content.
Users Can Reply to Comments
Facilitates communication and discussion during review.
Review with Final Document Look and Feel
Allows reviewers to see how the content will appear when published.
Redline Reviews for Translation Comparison
Simplifies the review of translated content.
Context Maps for Review Key Resolution
Ensures accurate review of key references.
Tools for Consistent, Quality Content
Features aimed at improving the overall quality of documentation.
Project Management View
Enables assigning roles, managing reviews, and setting localization languages.
Manage Parameters with Access Rights
Controls who can access specific content based on roles and workflow state.
Easy-to-Use WYSIWYG Admin Tool
Simplifies the management of user access rights.
Flexible Workflow Engine
Allows customization of approval processes for each content object.
Task Assignments and Email Triggers
Helps track due dates and manage workflow.
Branching for Versioned Documentation
Supports maintaining different versions of documentation.
Dynamic Release Management (DRM)
Optional module for enhanced management of product releases.
Creating/Adding DITA Specializations and Constraints
Enables customization of the DITA schema.
Creating and Applying Metadata, Taxonomy, Labels
Facilitates content organization and searchability.
Using Stubs for Quick Creation and Testing
Allows for rapid prototyping of content structures.
Creating Templates for Writing Teams
Provides standardized structures for content creation.
Support for Keys and Other Advanced DITA Features
Enables leveraging the full capabilities of DITA.
Cost-Effective Translation
Features designed to reduce the expenses associated with localization.
Nimble Localization
Facilitates a flexible and efficient translation process.
Same-Ship Docs
Aims to release localized documentation simultaneously with the source content.
Incremental Localization
Allows sending translation packages as soon as source content is ready.
Integration with TMS (Localization Scheduler)
Connects with Translation Management Systems like SDL World Server and XTM Suite.
Omni-Channel, Multi-Language Publication In-House
Enables publishing localized content in various formats without relying solely on external providers.
Fully UNICODE Compliant
Supports working with any language.
Reduced Word Count for Localization Kits
Optimizes translation costs by minimizing the number of words sent for translation.
Supports Native DITA and XLIFF Formats
Provides flexibility for use with different TMS.
Automated Reuse of Translations
Reduces costs by leveraging previously translated content.
Automatic Validation of Localized Content
Checks for XML formatting issues upon receiving translated content.
Collaborative Review for Localization QA
Enables internal review of translated content.
Powerful Collaborative Review Tools for Localization
Helps maintain accuracy and consistency across languages.
Easy Comparison of Current and Previous Translations
Ensures only relevant updates are retranslated.
Search and Replace Across Editable and Non-Editable Maps for Localization
Facilitates efficient updates in translated content.
Context Maps for Localization Key Resolution
Ensures accurate translation of key references.
Dynamic Publishing for Personalized Content
Enables delivering tailored content to customers.
Efficient Document Production
Streamlines the process of creating and managing documentation.
Customizable PDFs
Allows creating branded and professional-looking PDF outputs.
Integration with MadCap Central
Provides a full ecosystem for publishing, branding, hosting, and analytics of DITA content.
Compatibility with Other Publishing Platforms
Works with third-party CDPs like Zoomin and Fluid Topics.
Efficient XHTML Publication (with oXygen WebHelp)
Transforms DITA content into organized online help systems.
Sleek, Customizable PDFs (with DITA-OT plugin, Miramo, Antenna House Formatter)
Offers various options for generating high-quality PDFs.
Hosted Service
Cloud-based solution eliminates installation and maintenance hassles.
Robust and Enterprise-Class
Scalable to support large organizations and numerous users.
Easily Accessible Content Store
Provides a centralized repository for global teams.
API for Third-Party Tool Integration
Enables connection with other web-based applications like Salesforce.
Configurable and Extensible
Allows customization and expansion of the system's capabilities.
REST API
Provides a standard interface for programmatic interaction with the system.

Pricing

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Countries & Languages

Global
Countries served
3
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchJapanese

Billing currencies

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