IXIASOFT CCMS logo

IXIASOFT CCMS

by IXIASOFT · Since 2005
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorIXIASOFT
Year launched2005
StatusActive
Location1660 17th Street, Suite 201 Denver, CO 80202
Countries servedGlobal
Languages3
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About IXIASOFT CCMS

IXIASOFT CCMS is a content management software from IXIASOFT that supports technical documentation processes. It provides features like version control, collaborative authoring, and content reuse so that organizations can efficiently manage their documentation lifecycle. The platform is designed to accommodate complex documentation needs and allows for customized workflows to fit specific organizational requirements. IXIASOFT CCMS also includes tools for topic-based authoring and integration with various publishing formats, ensuring flexibility in content delivery. Key capabilities: version control collaborative authoring content reuse customizable workflows publishing integration Best for: technical writers and documentation teams that need to manage extensive technical content effectively.

IXIASOFT CCMS is a comprehensive content management system designed specifically for managing structured content within large enterprises. Aimed primarily at authors, technical writers, reviewers, translators, and content managers, IXIASOFT CCMS provides a robust framework for creating, organizing, and publishing content in various formats. The system is particularly well-suited for companies that deal with complex, technical documentation such as user manuals, help guides, and API documentation. With its cloud, SaaS, and web-based deployment options, as well as on-premise configurations for both Linux and Windows, IXIASOFT CCMS offers flexibility to meet different organizational needs. Key features of the software include version control, advanced workflow management, content reuse, and support for DITA-based authoring, making it a highly specialized tool for content-heavy industries. The user interface of IXIASOFT CCMS is geared towards professionals in technical writing and content management. While the system offers a powerful suite of tools, the user interface may initially feel complex for those new to structured content management or DITA-based systems.

Pros & Cons

Pros
  • Easy and Intuitive to Use: Generally considered user-friendly.
  • Smooth Integration: Integrates well with existing business processes.
  • Good Support: Positive experiences with implementation and ongoing support.
  • Content Sharing Globally: Facilitates the sharing of content across different locations.
  • Reusable Topics and Features: Promotes efficiency and consistency in content creation.
  • Powerful Search: Offers advanced and full-text search capabilities.
  • Straightforward for New Users (Web Interface): The web interface is easy to learn, even for those new to DITA.
  • Review in Target Language Possible: Enables reviewing localized content.
  • Frequent Updates and User Feedback Appreciated: The company seems responsive to user needs.
  • Straightforward Setup (On-Prem Version with Support): The on-premises version was relatively easy to set up with IXIASOFT's help.
Cons
  • Not All Features Available in Web Client Yet: The web version may not have all the functionalities of the desktop version.
  • Localization Module Improvement Needed: One user suggested improvements for the localization module (though this was announced for a future release).
  • Initial Installation and Configuration Can Be Complex: The initial setup was described as complex, requiring assistance from IXIASOFT.
  • Version Control Expansion Desired: One user would like to see more features in version control.
  • More Image Editing Features Needed: Some users desire more advanced image editing capabilities within the software.
  • Eclipse Version Complexity: The Eclipse version is described as having a steep learning curve for authors, although it offers extensive functionality.
  • Lack of Further Development for Eclipse Version: The Eclipse version is no longer being actively developed in favor of the web version.
  • Needs a Good Reviewer Tool (Implied for Eclipse Version): The Eclipse version was mentioned as needing a better reviewer tool.

Features

Key features

DITA-based Component Content Management System (CCMS)

Built on the DITA standard for structured authoring and content reuse.

AI-powered writing assistance and content generation

Enhances efficiency and content quality.

Seamless collaboration across teams

Enables multiple users to work together in one environment.

Personalized content delivery across multiple channels

Supports publishing to various formats and platforms.

Centralized content creation and management

Provides a single source for all technical documentation.

Robust workflow and search capabilities

Facilitates content reuse and routing for review and approval.

Automatic version tracking and management

Ensures content integrity and allows for reverting to previous versions.

Intuitive web editor for non-DITA experts

Enables subject matter experts to contribute content without DITA knowledge.

Comprehensive review and annotation tools

Streamlines the content review process with features like Track Changes and Collaborative Review.

Flexible workflow engine

Allows for customizable approval cycles and task assignments.

Branching and Dynamic Release Management (DRM)

Supports managing multiple versions and releases of documentation.

Cost-effective localization features

Facilitates translation with incremental localization and integration with TMS.

Dynamic publishing capabilities

Enables personalized content delivery and efficient document production.

Hosted service with easy setup

No installation hassles with a cloud-based solution.

Scalable enterprise-class solution

Designed to handle large operations and growing documentation needs.

REST API for integration with third-party tools

Allows connection with other business systems.

Additional features

DITA-based CCMS

Leverages the Darwin Information Typing Architecture for structured content.

AI Writing Assistance

Uses artificial intelligence to improve grammar, style, and content quality.

AI Content Generation

Helps users generate content more efficiently.

Team Collaboration

Enables multiple authors, reviewers, and SMEs to work together in one platform.

Multi-Channel Publishing

Delivers personalized content across various formats like PDF, HTML, and online help.

Centralized Content Management

Provides a single source of truth for all technical documentation.

Advanced Writing Features

Offers tools for creating high-quality and accurate content.

Built-in oXygen XML Editor

Integrates a powerful XML editor for efficient DITA authoring.

Word-like Author Mode

Provides an intuitive interface for users familiar with word processors.

Tag-level Precision Text Mode

Allows experienced users to work directly with XML tags.

Spell-Check

Identifies and helps correct spelling errors.

On-the-fly XML Validation

Ensures content adheres to DITA standards as it's being written.

Track Changes Review

Records and displays modifications made to the content.

Collaborative Review

Enables multiple reviewers to provide feedback simultaneously.

Robust Workflow Capabilities

Allows for defining and managing content approval processes.

Powerful Search Capabilities

Facilitates quick and efficient retrieval of content.

Automatic Version Management

Tracks all revisions and comments automatically.

Editable Branches

Enables working on different versions of content concurrently.

Secure Object Deletion

Allows removal of outdated content while maintaining version history.

Revert to Previous Revisions

Enables restoring earlier versions of content.

Diff Compare Tool

Highlights differences between content revisions.

Snapshot Feature

Records the state of an entire document at a specific point in time.

Schematron Support

Allows implementing in-house style rules for content consistency.

Built-in Content Metric Tools

Provides insights into content production based on DITA best practices.

Oxygen Positron AI Assistant

Offers real-time suggestions for improving content quality.

Lightning-Fast Search and Replace

Quickly finds and replaces text across multiple documents.

Extensive Metadata

Allows associating rich information with each content topic.

Advanced DITA Map Editor

Provides a specialized editor for managing DITA maps.

Dependencies View

Shows relationships between different content components.

Task Assignment

Enables assigning specific tasks to team members.

Image Management

Facilitates easy insertion and organization of images (including SVG).

MathML Support

Allows the inclusion of mathematical equations in content.

Red Line Compare

Enables easy visual comparison of content versions.

Associate Non-DITA Content

Allows linking external files (Word, images) for reference.

DITA Open Toolkit Compatibility

Works with any version of the DITA-OT for publishing.

Easy to Use for Non-DITA Experts

Provides an intuitive interface for contributors without DITA knowledge.

Word-like Content Creating Experience

Offers a familiar interface for easy content creation.

Intuitive Web Editor

Enables content creation directly within a web browser.

Online Help

Provides context-sensitive assistance within the system.

Guided Technical Authoring

Offers step-by-step guidance for creating content using templates and forms.

Integration with DITA QA Plugin

Enhances content quality assurance.

Integration with Acrolinx

Uses AI to ensure content aligns with style and grammar guidelines.

Customizable Templates

Allows creating templates for standardized content input.

Customizable UX

Enables tailoring the user interface with guidance and validation rules.

Create, Edit, and Review Content

Core functionalities for managing content throughout its lifecycle.

Insert Images and Tables

Basic content formatting options.

Collaborate with Other Contributors

Enables teamwork on content creation.

Fully DITA Compliant

Adheres to the DITA standard for interoperability and reuse.

Administrator-Defined Templates and Validation

Allows setting up guidelines for content contribution.

Track Documents and Comments

Monitors the progress and feedback on content.

Permissions-based Search and Replace

Controls who can perform bulk text updates.

Search and Replace Across Maps and Branches

Enables updates across larger content structures.

Context Maps for Key Definition

Improves review accuracy by providing context for key references.

Intuitive Review UI

Simplifies the content review process for SMEs.

Accelerates Content Review

Provides tools to speed up the feedback process.

Incorporated into Documentation Workflow

Integrates seamlessly with the overall content lifecycle.

Accessible on Any Device

Allows reviewers to provide feedback from their preferred devices.

Map-Level Approval

Enables approval of entire DITA maps by multiple approvers.

Source Topic-Level Approval

Allows approval of individual content topics.

Customizable Approval Mechanism

Offers flexibility in setting up approval workflows.

Medical-Device Friendly Approval

Includes features necessary for compliance in the medical device industry (FDA-CFR-21).

Browser-based Annotation Tool

Easy and intuitive interface for adding comments.

Multiple Users Can Review Simultaneously

Enables concurrent feedback on the same content.

Reviewer Comments Shown in Side Panel

Provides a clear view of feedback alongside the content.

Users Can Reply to Comments

Facilitates communication and discussion during review.

Review with Final Document Look and Feel

Allows reviewers to see how the content will appear when published.

Redline Reviews for Translation Comparison

Simplifies the review of translated content.

Context Maps for Review Key Resolution

Ensures accurate review of key references.

Tools for Consistent, Quality Content

Features aimed at improving the overall quality of documentation.

Project Management View

Enables assigning roles, managing reviews, and setting localization languages.

Manage Parameters with Access Rights

Controls who can access specific content based on roles and workflow state.

Easy-to-Use WYSIWYG Admin Tool

Simplifies the management of user access rights.

Flexible Workflow Engine

Allows customization of approval processes for each content object.

Task Assignments and Email Triggers

Helps track due dates and manage workflow.

Branching for Versioned Documentation

Supports maintaining different versions of documentation.

Dynamic Release Management (DRM)

Optional module for enhanced management of product releases.

Creating/Adding DITA Specializations and Constraints

Enables customization of the DITA schema.

Creating and Applying Metadata, Taxonomy, Labels

Facilitates content organization and searchability.

Using Stubs for Quick Creation and Testing

Allows for rapid prototyping of content structures.

Creating Templates for Writing Teams

Provides standardized structures for content creation.

Support for Keys and Other Advanced DITA Features

Enables leveraging the full capabilities of DITA.

Cost-Effective Translation

Features designed to reduce the expenses associated with localization.

Nimble Localization

Facilitates a flexible and efficient translation process.

Same-Ship Docs

Aims to release localized documentation simultaneously with the source content.

Incremental Localization

Allows sending translation packages as soon as source content is ready.

Integration with TMS (Localization Scheduler)

Connects with Translation Management Systems like SDL World Server and XTM Suite.

Omni-Channel, Multi-Language Publication In-House

Enables publishing localized content in various formats without relying solely on external providers.

Fully UNICODE Compliant

Supports working with any language.

Reduced Word Count for Localization Kits

Optimizes translation costs by minimizing the number of words sent for translation.

Supports Native DITA and XLIFF Formats

Provides flexibility for use with different TMS.

Automated Reuse of Translations

Reduces costs by leveraging previously translated content.

Automatic Validation of Localized Content

Checks for XML formatting issues upon receiving translated content.

Collaborative Review for Localization QA

Enables internal review of translated content.

Powerful Collaborative Review Tools for Localization

Helps maintain accuracy and consistency across languages.

Easy Comparison of Current and Previous Translations

Ensures only relevant updates are retranslated.

Search and Replace Across Editable and Non-Editable Maps for Localization

Facilitates efficient updates in translated content.

Context Maps for Localization Key Resolution

Ensures accurate translation of key references.

Dynamic Publishing for Personalized Content

Enables delivering tailored content to customers.

Efficient Document Production

Streamlines the process of creating and managing documentation.

Customizable PDFs

Allows creating branded and professional-looking PDF outputs.

Integration with MadCap Central

Provides a full ecosystem for publishing, branding, hosting, and analytics of DITA content.

Compatibility with Other Publishing Platforms

Works with third-party CDPs like Zoomin and Fluid Topics.

Efficient XHTML Publication (with oXygen WebHelp)

Transforms DITA content into organized online help systems.

Sleek, Customizable PDFs (with DITA-OT plugin, Miramo, Antenna House Formatter)

Offers various options for generating high-quality PDFs.

Hosted Service

Cloud-based solution eliminates installation and maintenance hassles.

Robust and Enterprise-Class

Scalable to support large organizations and numerous users.

Easily Accessible Content Store

Provides a centralized repository for global teams.

API for Third-Party Tool Integration

Enables connection with other web-based applications like Salesforce.

Configurable and Extensible

Allows customization and expansion of the system's capabilities.

REST API

Provides a standard interface for programmatic interaction with the system.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
3
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN

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