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Jetlink

by Jetlink · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorJetlink
Year launched2016
StatusActive
LocationJohan Huizingalaan 763a,1066 VH Amsterdam, North Holland 1066 VH , NL
Countries servedGlobal
Languages11
Integrations
Free tier
Free trial
Contact sales

About Jetlink

Jetlink is a software platform from Jetlink designed for data integration. It combines data extraction, change, and loading capabilities to support efficient data management processes. Jetlink enables users to connect various data sources and destinations, making it easier to consolidate information across platforms. The software is equipped with built-in monitoring tools to help users track data flows and ensure accuracy. Key capabilities: data extraction data change data loading monitoring tools API integrations Best for: data analysts and IT professionals that need to manage and synchronize data across multiple systems.

Jetlink Conversational AI Platform serves as an advanced solution for businesses looking to enhance their customer interactions through automated chat technology. By utilizing Jetlink’s unique Probabilistic AI™ engine, organizations experience high levels of accuracy in intent recognition, which improves both the relevance and efficiency of customer communication. The platform's ability to understand context, manage multiple intents, and engage in meaningful dialogues exemplifies its commitment to creating a human-like conversational experience. The user interface of Jetlink is designed to be intuitive, featuring a no-code drag-and-drop conversation designer that allows users to create engaging chatbots without needing technical expertise. This empowers businesses to customize their customer engagement strategies seamlessly. The platform supports an extensive range of languages, making it adaptable for global operations and diverse customer bases. Additionally, Jetlink’s integration capabilities ensure that chatbots can tap into backend systems to deliver personalized experiences based on customer data. Core functionalities such as dynamic answers, live chat escalation, and an intuitive analytics dashboard equip businesses with the tools needed to manage customer interactions efficiently.

Pros & Cons

What users like
  • +High accuracy in intent recognition.
  • +Multi-language capabilities support global operations.
  • +Dynamic responses improve user engagement.
  • +Continuous learning leads to performance enhancement.
What users flag
  • Initial setup requires some learning curve.
  • Pricing details are not readily available.

Features

Key features

Probabilistic AI™ Engine
Improves understanding of customer intent, leading to accurate responses and reduced false positives.
Multi-language Support
Capable of communicating in 157 languages, making it suitable for global businesses.
Dynamic Answers
Utilizes rich messaging formats, including text and images, to enhance customer engagement.
Short and Long-term Memory
Remembers past interactions to provide contextually relevant responses, improving conversation flow.
Conversation Designer
A no-code interface allows users to create and customize conversation flows easily.
Live Chat Escalation
Transfers complex inquiries to human agents with complete session histories for personalized responses.
Analytics Dashboard
Provides insights into chatbot performance and customer interactions, allowing for continuous improvement of the service.

Additional features

API Integration
Connects to backend systems for personalized experiences.
Entity Extraction
Identifies and validates details like product names and dates for accuracy in responses.
Automated Training System
Enhances AI performance through continuous learning from interactions.
Engagement Metrics
Measures customer interaction rates and satisfaction levels.
Customizable Greetings
Welcomes users with tailored messages based on their previous interactions.
Supervised Learning
Trains the AI in both unsupervised and supervised manners for improved accuracy.
Multiple Intent Recognition
Understands customers’ multiple requests in a single interaction.
Seamless User Experience
Provides customers with a holistic experience through a consistent conversational flow.
Feedback Loop
Gathers and analyzes customer feedback to refine chatbot performance.
No-code Development
Empowers non-technical users to create effective chatbots without coding knowledge.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
11
Interface languages
14
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChineseJapaneseKoreanArabic.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇳🇴NOK🇲🇽MXN

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