JetTrac Field Service logo

JetTrac Field Service

by Pro Technology Automation · Since 1996
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ActiveAvailable globallyCloud
Quick facts
VendorPro Technology Automation
Year launched1996
StatusActive
Location2828 Cochran Street, Simi Valley, CA, United States, California
Countries servedGlobal
Languages1
Integrations
Free tier
Free trialYES
Contact salesYES

About JetTrac Field Service

JetTrac Field Service is a field service management software from Pro Technology Automation that helps organizations manage their field operations. It combines scheduling, work order management, and reporting capabilities so teams can effectively track and manage service requests. With features that allow for real-time updates, mobile access for technicians, and customer communication tools, it supports better coordination between field personnel and the office. JetTrac Field Service also includes inventory management and billing functions to simplify financial transactions related to service jobs. Key capabilities: Scheduling Work Order Management Reporting Mobile Access Inventory Management Best for: service-oriented companies that need to manage and improve their field operations efficiently.

Jetrac Field service by Pro Technology Automation is a robust and highly flexible solution designed to streamline and automate field service operations. By enabling a 100% electronic workflow, the software allows businesses to transition away from inefficient paper-based processes, significantly reducing administrative costs and improving overall efficiency. The platform's modular nature is a standout feature, providing a level of customization that is rare in the market. Businesses can choose from over 60 modules to build a system that perfectly fits their unique needs, from mobile data capture to advanced invoicing and reporting. This modularity also allows for extensive integration with essential tools like QuickBooks and Google Workspace, ensuring seamless data flow between the field and the back office. The software is an excellent choice for small to mid-sized contractors and subcontractors who are looking to digitize their operations. The ability for field technicians to work offline using fillable PDF forms is a major advantage, ensuring productivity even in remote areas with no internet access.

Pros & Cons

What users like
  • +Automates paper-based processes can significantly cut field and administrative costs.
  • +It eliminates duplicate data entry
  • +Speeds up workflow from job dispatch to invoicing.
  • +Allows businesses to create solutions tailored to their specific needs.
  • +The software can be deployed in the cloud or on-premise
What users flag
  • No publicly available pricing
  • Steep learning curve for new users

Features

Key features

Mobile Data Capture
Allows field technicians to collect data directly on any mobile device using web forms or fillable PDF forms. This eliminates the need for paper-based forms.
Automated Workflows
The system automates workflows, from dispatching jobs from the office to collecting data in the field and processing it for invoicing.
Job Dispatch
Enables the office to efficiently dispatch jobs and forms to field technicians via email, text message, or other transport mechanisms.
Customizable Forms
The software can convert existing paper, Word, or Excel documents into intelligent, fillable forms. It can also design new forms with dynamic elements like dropdowns, calculations, and validations.
QuickBooks Integration
It has tight integrations with QuickBooks Desktop and QuickBooks Online to automatically create invoices from collected field data.
Offline Capability
The PDF forms can be filled out by field technicians without an internet connection and will automatically submit once a connection is restored.
Signature and Photo Capture
Allows technicians to capture customer signatures and take photos directly on the mobile device and embed them within the forms.

Additional features

PDF forms
For converting existing documents into fillable, intelligent forms.
Transport mechanisms
For sending forms to field technicians.
Data connections
For integrating with other systems.
JetTrac Email
A module for sending emails from within a workflow.
JetTrac PDFExtract
A module to extract data, images, and signatures from completed PDF forms.
JetTrac JobConfig
A graphical interface for configuring and managing job workflows.
JetTrac Dashboard
A tool for monitoring job production workflows in real-time.
Voice-to-Text Notes
Allows field technicians to add job notes by using voice-to-text.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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