About Jiva
Jiva is an EMR and Practice Management software from Experity designed for urgent care providers. It combines AI-Driven Healthcare Ecosystem features, patient management capabilities, and revenue improvement tools so organizations can effectively manage on-demand care delivery. Jiva helps urgent care facilities see more patients, deliver better care, and improve their revenue through integrated solutions. The platform is built specifically to meet the unique needs of urgent care environments, providing support for efficient workflows and patient engagement. Key capabilities: AI-driven analytics Patient scheduling Billing management Reporting and insights Integrated patient communication Best for: urgent care clinics that need comprehensive software solutions for efficient service delivery.
Jiva, developed by Experity, is a premier "Population Health Management" platform. It is not just a hospital tool but an "Enterprise Management Platform" that serves health plans, ACOs, and large health systems. Jiva’s 2026 version is heavily powered by AI, acting as a "Single Source of Truth" that normalizes data from EMRs, claims, labs, and pharmacies. It is designed to identify "gaps in care" across a large population—for example, automatically flagging all diabetic patients who haven't had an eye exam this year. For hospitals, it is the brain that drives "Value-Based Care," moving from reactive treatment to proactive wellness management.
Pros & Cons
- By combining claims and clinical data, it provides a much clearer picture of a patient's health than an EMR alone.
- Large health systems use Jiva specifically to reduce costs by preventing unnecessary hospitalizations through proactive care.
- Designed to plug into almost any global EMR or insurance platform using standardized health data protocols.
- Setting up the "Single Source of Truth" by aggregating data from dozens of sources is a massive technical undertaking.
- Like other large enterprise platforms, the rollout of major feature updates can be slower than consumer-grade SaaS.
- Some users have reported that while the software is powerful, the training documentation could be more comprehensive.
Features
Key features
Uses machine learning to identify trends, risk-stratify patients, and suggest "next best actions" for care teams.
Automates the complex insurance authorization process, routing only the most complex exceptions to human reviewers.
Integrates clinical, claims, and social determinants of health (SDOH) data to provide a holistic view of the patient.
Allows organizations to build their own custom "care pathways" and logic without needing deep coding knowledge.
Additional features
Data-driven risk stratification.
Automated insurance approvals.
Holistic clinical and SDOH integration.
Customizable care pathway engine.
Tools for managing complex chronic conditions.
Secure apps for members to engage with their care plans.
Seamless data sharing across different healthcare entities.
Forecasting future health risks and costs for populations.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Jiva
Jiva is an EMR and Practice Management software from Experity designed for urgent care providers. It combines AI-Driven Healthcare Ecosystem features, patient management capabilities, and revenue improvement tools so organizations can effectively manage on-demand care delivery. Jiva helps urgent care facilities see more patients, deliver better care, and improve their revenue through integrated solutions. The platform is built specifically to meet the unique needs of urgent care environments, providing support for efficient workflows and patient engagement. Key capabilities: AI-driven analytics Patient scheduling Billing management Reporting and insights Integrated patient communication Best for: urgent care clinics that need comprehensive software solutions for efficient service delivery.
Jiva Details
Jiva's In-App Market Place
Does Jiva have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN (Mex$), BRL (R$), CHF (Fr), KRW (₩), SEK (kr), NZD (NZ$), SGD (S$), HKD (HK$), NOK (kr), TRY (₺), ZAR (R)
Pros & Cons
- By combining claims and clinical data, it provides a much clearer picture of a patient's health than an EMR alone.
- Large health systems use Jiva specifically to reduce costs by preventing unnecessary hospitalizations through proactive care.
- Designed to plug into almost any global EMR or insurance platform using standardized health data protocols.
- Setting up the "Single Source of Truth" by aggregating data from dozens of sources is a massive technical undertaking.
- Like other large enterprise platforms, the rollout of major feature updates can be slower than consumer-grade SaaS.
- Some users have reported that while the software is powerful, the training documentation could be more comprehensive.
Jiva's Support Options
Email Address
support@experityhealth.comContact
877-456-3804Documentation
https://experityhealth.com/resources/Community Forums
https://experityhealth.com/community-forum/Jiva's Alternatives
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