Kakbima logo

Kakbima

by Kakbima · Since 2017
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Active1+ countriesCloudOn-premise
Quick facts
VendorKakbima
Year launched2017
StatusActive
Location107 Lower Kabete Road, Nairobi, Kenya
Countries served1+
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesNO

About Kakbima

Kakbima is a modern insurtech platform designed to digitalize insurance management and distribution for insurers, brokers, agents, micro‑insurers, and policyholders.

Kakbima is a modern insurtech platform designed to digitalize insurance management and distribution for insurers, brokers, agents, micro‑insurers, and policyholders. Launched in 2017 and headquartered in Nairobi, Kenya, the software brings traditional insurance workflows into an intuitive, scalable system that supports multi‑language and multi‑currency operations globally. The platform integrates CRM, policy lifecycle management, claims processing, quotations automation, billing, payments, and analytics into one coherent suite, enabling distributors and underwriters to operate efficiently and respond to customer demands online. Its GraphQL API and developer tools cater to modern integrations, helping businesses connect products and customer data smoothly with other systems. Kakbima’s focus on accessible digital insurance solutions gives distribution partners and end customers a more transparent, streamlined experience. While its small team suggests a more niche footprint compared to larger enterprise players, its cloud‑ready architecture and service offerings position it well for insurtech adoption in emerging markets and beyond.

Pros & Cons

Pros
  • GraphQL API enables precise, efficient data fetching for integrated apps.
  • Unified CRM and insurance workflow increases operational efficiency.
  • Supports multi‑currency and multi‑language operations for global scaling.
  • Mobile web portals improve customer access to policies and claims.
  • Configurable product setup allows rapid deployment of insurance offers.
Cons
  • Small team may limit rapid feature expansion or support capacity.

Features

Key features

API Integrations

GraphQL API for third‑party system connectivity.

Billing & Payments

Support for premium payments via various methods.

Reporting & Analytics

Insights and dashboards on business data and performance.

Product Configuration

Tools to configure and launch different insurance products.

Quotations & Sales

Real‑time quotation generation and online insurance sales.

Claims Processing

Automated claims assignment, documentation, reporting, and auditing.

Policy Lifecycle Management

Full support for policy issuing, endorsements, renewals, and tracking.

Customer Management

Centralized CRM to manage customer relationships and interactions.

Additional features

Insurance Certificates & Documents

View and download policy certificates and supporting documents

Dashboard

Fully configurable admin dashboard for operations monitoring

Roadside Assistance

Access support services for insured vehicles

Self-Service Portals

Customer web portal and mobile app access to policies and claims

Billing & Payments

Process premiums, payments, and invoices efficiently

Reporting & Analytics

Access insights, dashboards, and performance metrics

API

Flexible GraphQL API for integrating insurance data with apps

Quotes

Generate real-time insurance quotes and manage online sales

Claims

Capture, process, audit, and report claims actions for control

Products

Configure and launch various insurance products quickly

Policies

Issue, bind, endorse, and renew insurance policies

CRM

Manage policyholders, partners, and customer interactions

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Kenya

Interface languages

English

Billing currencies

🇺🇸USD

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