About Kaleyra
Kaleyra is a communication software platform from Tata Communications that provides cloud communication solutions. It offers messaging, voice, and video capabilities so businesses can connect with customers effectively. Kaleyra supports various communication channels, allowing enterprises to reach users through SMS, voice calls, and video interactions. It provides APIs that enable developers to integrate communication features into their applications effortlessly. Key capabilities: Messaging API Voice API Video API Analytics Global coverage Best for: Businesses that need comprehensive communication solutions to engage with customers across multiple channels.
Kaleyra Details
Kaleyra's In-App Market Place
Does Kaleyra have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), INR (₹), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), MXN (Mex$), SGD (S$), NZD (NZ$)
Pros & Cons
- Shortcut and Dialer Functionality: Calls can be made using shortcuts and the dialer, which are recorded for quality and Average Handling Time (AHT) reference.
- IVR Setup: Ability to set up the Interactive Voice Response (IVR) system independently without needing IT personnel.
- Features and Support: Most features are very good, and customer support is commendable.
- Dial Pad Integration: Instead of a separate dialer, it would be helpful to have an inbuilt dial pad.
Kaleyra's Support Options
Contact
+91 1800 266 0660Chatbot
Available