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Kaseware

by Kaseware · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorKaseware
Year launched2016
StatusActive
Location4950 South Yosemite St F2, #216 Greenwood Village, CO 80111
Countries servedGlobal
Languages11
Integrations5+
Free tierNO
Free trialNO
Contact salesYES

About Kaseware

Kaseware is a powerful investigative case and incident management platform designed specifically for law enforcement, corporate security, and intelligence professionals who require advanced analytics and uncompromising data integrity.

Kaseware is a powerful investigative case and incident management platform designed specifically for law enforcement, corporate security, and intelligence professionals who require advanced analytics and uncompromising data integrity. Built by former FBI architects of the Bureau’s Sentinel system, it unifies documents, evidence, field notes, and digital intelligence into a centralized, secure system of record. Its standout capabilities include built-in visual link analysis that automatically uncovers relationships between entities, geospatial mapping to identify crime patterns and hot zones, configurable workflows aligned to agency SOPs, and integrated OSINT capabilities following its merger with OSINT Combine. The web-based interface is modern yet information-dense, reflecting its federal pedigree; while more intuitive than many legacy systems, it typically requires formal training to fully leverage its advanced analytical modules. Engineered for mission-critical reliability, Kaseware is designed to process large volumes of structured and unstructured data without lag and is pursuing FedRAMP High authorization, underscoring its suitability for federal environments. Its API-first architecture supports integration with Records Management Systems and Real-Time Crime Centers, and robust data import tools ease migration from legacy platforms.

Pros & Cons

Pros
  • The email integration feature is helpful, allowing administrators to communicate directly with users from tickets.
  • Some users report improved efficiency in case management, saving time and streamlining daily operations.
  • The software offers a wide range of configurable options to tailor workflows to organizational needs.
  • Customer service has been praised in certain cases, with responsive support resolving issues quickly.
  • Long-term users highlight its ability to handle complex case management tasks effectively.
Cons
  • The interface feels outdated, with users describing it as reminiscent of early 2000s software.
  • Overly complicated menus and too many selections make navigation confusing and time-consuming.
  • Assemblies and workflows can be difficult to build, requiring more training and technical expertise.
  • Users report inconsistent experiences, with some finding it intuitive while others struggle with usability.
  • Lack of modernization compared to newer competitors reduces overall user satisfaction and adoption.

Features

Key features

Unified Investigative Case Management

Replaces disjointed tools by bringing data, documents, evidence, and tasks into a single secure platform for streamlined resolution.

Built-in Link Analysis

Turns investigative paperwork into actionable intelligence by revealing hidden connections and trends between entities.

Geospatial Analysis Tools

Leverages location-based data to map investigative leads and identify geographic patterns in criminal activity.

FedRAMP High "In Process" Status

Meets the most rigorous security standards required for federal law enforcement and national security agencies.

Merged OSINT Capabilities

Combines case management with industry-leading open-source intelligence software and training for enhanced digital discovery.

Additional features

Investigative Case Management

Provides a secure system to collect and manage cases, documents, and evidence in one unified environment.

Operational Workflow Streamlining

Connects teams and tasks to ensure faster, more informed decision-making during active operations.

Data & Analytics

Transforms vast amounts of paperwork and data into actionable intelligence through automated processing.

Link Analysis

Identifies complex relationships between different data points to help close cases faster.

Geospatial Tools

Uses mapping and location intelligence to visualize data and inform strategic decisions.

Evidence Management

Securely stores and tracks investigative evidence to maintain integrity and chain of custody.

Audit Trails

Maintains robust records of all system activity to ensure legal and regulatory compliance.

Custom Integrations

Offers a flexible platform that can be tailored with specific third-party tool connections.

Resource Monitoring

Allows leadership to track the status and availability of personnel and equipment in real-time.

Advanced Search

Enables investigators to quickly find critical information across all cases and data sets.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
11
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianDutchRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇮🇳INR🇷🇺RUB

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