About Kaseware
Kaseware is a powerful investigative case and incident management platform designed specifically for law enforcement, corporate security, and intelligence professionals who require advanced analytics and uncompromising data integrity.
Kaseware Details
Vendor
Kaseware
Year Launched
2016
Location
4950 South Yosemite St F2, #216 Greenwood Village, CO 80111
Deployment
cloud, web browser
Training Options
documentation, videos, live online, in person, demo
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Chinese, Japanese, Korean
Users
Law Enforcement Officers, Investigators, Incident Report Managers
Industries Served
Law Enforcement, Investigation Management, Government and national security
Tags
Incident Management, Investigation Management, Law Enforcement, Kaseware
Kaseware's In-App Market Place
Does Kaseware have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), CHF (CHF), INR (₹), RUB (₽)
Pros & Cons
- The email integration feature is helpful, allowing administrators to communicate directly with users from tickets.
- Some users report improved efficiency in case management, saving time and streamlining daily operations.
- The software offers a wide range of configurable options to tailor workflows to organizational needs.
- Customer service has been praised in certain cases, with responsive support resolving issues quickly.
- Long-term users highlight its ability to handle complex case management tasks effectively.
- The interface feels outdated, with users describing it as reminiscent of early 2000s software.
- Overly complicated menus and too many selections make navigation confusing and time-consuming.
- Assemblies and workflows can be difficult to build, requiring more training and technical expertise.
- Users report inconsistent experiences, with some finding it intuitive while others struggle with usability.
- Lack of modernization compared to newer competitors reduces overall user satisfaction and adoption.
Kaseware's Support Options
Email Address
sales@kaseware.comContact
+1 844-844-5273