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Khoros Flow

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About Khoros Flow

Khoros Flow is a workflow management software platform from Khoros that helps organizations automate and manage complex processes. It provides features such as visual workflow mapping, real-time collaboration tools, and analytics dashboards so teams can improve efficiency and transparency. Khoros Flow enables users to create custom workflows tailored to their specific needs, track progress in real time, and analyze performance metrics for informed decision-making. This platform is designed to support both internal and external workflows, allowing businesses to connect with customers and stakeholders effectively. Key capabilities: visual workflow mapping real-time collaboration analytics dashboards custom workflows performance tracking Best for: enterprises seeking to manage and automate workflows for improved operational efficiency.

Khoros Flow Details

Vendor
Khoros (formerly Spredfast + Lithium)
Year Launched
2019
Location
7300 Ranch Road 2222 Building 1, Austin, TX, United States, Texas
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Administrators, customer service agents, chatbot developers, social media managers, content creators
Industries Served
Healthcare, Education, Retail, Finance, Technology
Tags
AI workflow, customer service automation, AI-powered chatbots, omnichannel engagement, workflow automation, customer engagement, digital transformation, enterprise customer support.

Khoros Flow's In-App Market Place

Does Khoros Flow have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), SGD (S$), HKD (HK$), NOK (kr), MXN (Mex$), INR (₹), RUB (₽)

Pros & Cons

  • 1. Omnichannel engagement to interact with customers across various platforms.
  • 2. AI-powered automation reduces manual efforts, improving efficiency and speed.
  • 3. Custom workflows that can be tailored to specific business needs.
  • 4. Scalable for large enterprises, offering a comprehensive solution for complex customer engagement.
  • 5. Real-time analytics to track performance and refine customer service strategies.
  • 1. Pricing may be complex or less transparent, requiring potential customers to request a personalized quote.
  • 2. Learning curve for businesses that are new to AI-powered workflow automation.
  • 3. Enterprise-focused, which might make it less suitable for smaller businesses or those with more straightforward needs.
  • 4. Integration complexity for businesses using legacy systems that require custom API connections.
  • 5. Requires maintenance and updates to ensure workflows stay relevant and accurate over time.

Khoros Flow's Support Options

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