KingAsterisk Contact Center Solutions logo

KingAsterisk Contact Center Solutions

by KingAsterisk Technologies · Since 2008
No reviews yet
ActiveOn-premise
Quick facts
VendorKingAsterisk Technologies
Year launched2008
StatusActive
Location421 – 422, Platinum Plaza, Nikol Rd, New India Colony, Ahmedabad, Gujarat, India
Countries servedN/A
Languages1
Integrations3+
Free tierNO
Free trialNO
Contact salesYES

About KingAsterisk Contact Center Solutions

KingAsterisk Technologies provides custom contact center solutions based on Asterisk and VICIdial.

KingAsterisk Technologies is a specialized provider of custom contact center and telephony solutions, primarily leveraging open-source platforms like Asterisk and VICIdial. The company offers a comprehensive suite of services including the setup and customization of various dialer types such as predictive, power, and auto-dialers, alongside CRM integration, IVR development, and PBX solutions. They cater to businesses of all sizes, focusing on creating tailored, on-premise or self-hosted systems rather than offering rental-based or cloud-hosted SaaS products. With over a decade of experience, the company emphasizes its expertise in building scalable and efficient communication infrastructures. Pricing is not based on subscription plans but on support packages (hourly, monthly) and custom project quotes. Support is available 24/7 via phone and email.

Pros & Cons

Pros
  • Specializes in customization of open-source platforms like Asterisk and VICIdial.
  • Offers a wide range of contact center dialer types and related telephony services.
  • Provides 24/7 technical support for urgent issues.
  • Supports on-premise, self-hosted, and dedicated server deployments.
  • Offers multi-language dialer solutions for global operations.
Cons
  • Pricing is not transparently published for software licenses, requiring a direct quote.
  • The company does not offer rental-based dialers or cloud-hosted SaaS subscription models.
  • The solutions require self-hosting or on-premise server infrastructure.

Features

Key features

Contact Center Dialers

Offers a range of dialer types including auto, power, preview, predictive, and progressive dialers to enhance outbound campaign efficiency.

VICIdial and Asterisk Solutions

Provides expert customization, development, and integration services for open-source VICIdial and Asterisk telephony platforms.

CRM Integration

Connects contact center software with CRM systems to personalize customer interactions and streamline agent workflows.

IVR System Development

Creates custom Interactive Voice Response (IVR) systems to automate call handling and guide callers to the appropriate resources.

Custom VoIP Development

Builds robust and scalable Voice over IP (VoIP) systems tailored to specific business communication needs.

Additional features

PBX Solutions

Delivers feature-rich PBX solutions to streamline internal and external business communications.

Multi-Language Dialer

Enables contact centers to connect with a global audience by supporting customer interactions in multiple languages.

Voice Broadcasting

Facilitates mass delivery of pre-recorded messages for announcements, promotions, and notifications.

Cluster Dialer Setup

Configures and optimizes dialer infrastructure for high-volume outbound campaigns and increased efficiency.

Avatar Dialer

A specialized dialer solution offered to improve call connectivity and audio quality.

Browser-Based Mobile Dialer

Provides a mobile dialer solution that operates within a web browser for agent flexibility.

Pricing

Free trial
Free version
Request a quote
Promo Offer

One-time purchase

Instant Support
USD 45
flat rate · one-time
  • Installation Help
  • Getting Started Support
  • Product Usage Support
  • Core Installation
  • Asterisk Support
  • AMI & AGI
  • Instant Teams Support
  • Call Logging & Monitoring

One-time instant support package.

Source: vendor pricing page →
Hourly Support
USD 35
per usage · one-time
  • Installation Help
  • Getting Started Support
  • Product Usage Support
  • Core Installation
  • Asterisk Support
  • AMI & AGI
  • Instant Teams Support
  • Call Logging & Monitoring

Priced per hour.

Source: vendor pricing page →

Countries & Languages

Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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