Klara logo
0(0 reviews)
Software Status:Active

About Klara

Klara is a patient communication platform that centralizes messaging across text, web chat, call to text, and voicemail transcription. It provides shared inboxes for care teams, intelligent routing, and automated reminders and follow ups to keep patients engaged. HIPAA compliant messaging and optional video visits support secure communications, while EHR integrations keep records aligned. The result is faster responses and fewer missed appointments without overwhelming front office staff. Key capabilities: Multi channel patient messaging in one inbox Automated reminders and follow up workflows HIPAA compliant communications and encryption Team collaboration with routing and mentions EHR integrations and telemedicine support Best for: Medical practices improving patient communication.

Klara Details

Vendor
Klara Technologies, Inc.
Year Launched
2013
Location
New York 228 Park Ave S, New York, 10003, US
Deployment
cloud
Training Options
documentation, videos, demo
Countries Served
All Countries
Languages
English, Spanish
Users
Medical practices across OBGYN, family medicine, pediatrics, otolaryngology, and many other specialties
Industries Served
Healthcare industry, including medical practices, clinics, and healthcare providers.
Tags
Patient Engagement, Klara

Klara's In-App Market Place

Does Klara have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥)

Pros & Cons

  • Multi-channel communication makes it easy for patients to connect.
  • Automation reduces manual tasks and improves workflow efficiency.
  • HIPAA compliance ensures patient information security.
  • Easy patient access without the need for passwords, emails, or app downloads.
  • Strong EHR integrations for seamless data management.
  • No in-app marketplace for additional features.
  • Limited language support (mostly English).
  • Sensitive data restrictions on SMS messages (potential patient confusion).
  • Price transparency could be better.
  • No direct mobile app for patients, though they can access features via text and web.

Klara's Support Options

Klara's Alternatives