KloudGin Field Service

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Software Status:Active

About KloudGin Field Service

KloudGin Field Service is a field service management software from KloudGin that supports utility solutions for water, gas, and electric sectors, as well as public sector applications. It combines features like KloudGin being named a major player in the IDC MarketScape EAM Report, the KloudConnect 2026 event in Tampa, and the Utility Executive Roundtable focused on breaking down operational silos, so organizations can effectively manage their field operations. This platform offers tools to improve communication and coordination in service delivery. Additionally, KloudGin connects users to expert insights and networking opportunities. Key capabilities: Utility management Workforce scheduling Asset tracking Reporting and analytics Customer engagement Best for: utility companies and public sector organizations that need effective field service management solutions.

KloudGin Field Service Details

Vendor

KloudGin

Year Launched

2010

Location

440 N. Wolfe Road Sunnyvale, CA 94085

Deployment

cloud

Training Options

demo, account manager, community

Countries Served

All Countries

Languages

English

Users

Field Technician, Dispatcher, Field Service Manager, Service Technician, Customer Support Representative, Operations Manager, Technical Support Specialist

Industries Served

Utilities (water, gas, electric, refuse), public sector, telecom, construction, commercial & industrial operations

KloudGin Field Service's In-App Market Place

Does KloudGin Field Service have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), RUB (₽), BRL (R$), CHF (Fr)

Pros & Cons

AI scheduling engine dramatically reduces manual dispatch effort while optimizing crew assignments
Mobile-first design ensures field workers have access to critical data even when offline
GIS integration provides powerful spatial insights for job planning and asset location
Embedded decision-support means workers can make smarter, safer calls in the field
Configurable workflows support complex business processes and teams across various divisions

Enterprise-level focus means it may be too complex or costly for very small field teams
Heavy reliance on configuration could require long setup and professional services
Offline data syncing and mobile app could pose challenges in very remote or low-connectivity areas
Integration with legacy ERP or bespoke systems may require significant customization
Learning curve for field crew and back-office staff due to rich set of features and workflow options