Kore

0(0 reviews)

Software Status:Active

About Kore

Kore is a conversational AI software from Kore.ai that focuses on automating enterprise communication. It provides support for chatbot development, natural language processing, and integration capabilities to improve internal and customer interactions. The platform allows users to create intelligent virtual agents that can understand and respond to user queries, thereby saving time and resources in customer service operations. Additionally, Kore.ai supports multiple channels, including web, mobile, and messaging apps, offering versatility for businesses. Key capabilities: chatbot development natural language processing integration with existing systems multi-channel support analytics and insights Best for: businesses that need to automate communication and improve user engagement.

Kore Details

Vendor

Kore.ai

Year Launched

2013

Location

Orlando, Florida, USA

Deployment

Training Options

documentation, videos, live online, in person

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Chinese (Simplified), Chinese (Traditional), Japanese, Korean

Users

Large Enterprises, Small to Medium-sized Businesses, Government Agencies

Industries Served

Banking and Financial Services, Healthcare, Retail, Telecommunications, Insurance, Travel and Hospitality, Government

Kore's In-App Market Place

Does Kore have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

1. Kore.ai Sales Assistant: A powerful AI sales assistant that helps businesses in generating leads

qualifying prospects

and closing deals through intelligent conversations.

2. Chatbot: A customizable chatbot that can engage with customers in real-time

answer their queries

and provide personalized recommendations.

3. Conversational AI Platform: A platform that enables businesses to build

deploy

and manage conversational AI solutions for various use cases

such as customer support

sales

and marketing.

4. Virtual Assistant: A virtual assistant that can perform tasks like scheduling meetings

sending reminders

and providing timely information to users

enhancing productivity and efficiency.

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($)

Pros & Cons

Ease of Use: Many reviewers find the platform to be user-friendly and intuitive, with easy-to-use drag-and-drop functionality for building chatbots.
Powerful Features: Kore.ai offers a robust feature set, including natural language processing (NLP), sentiment analysis, and multi-channel integrations.
Flexibility: The platform allows for customization and integration with various systems and applications.
Great for Developers: Developers appreciate the platform's tools and features that streamline chatbot development.
Customer Support: Reviewers find Kore.ai's customer support team to be helpful.

Complex Integrations: Setting up integrations can be challenging and lead to issues like chat disconnection.
Documentation: Some reviewers find the documentation difficult to navigate.
Version Control: The platform lacks a version control system, making it difficult to roll back to previous versions of a bot.
Pricing: The one-time fee of $500 per user can be expensive for some businesses, especially for large deployments.