About Kundo
[API Error: HTTPSConnectionPool(host='api.openai.com', port=44]
Kundo Details
Vendor
Kundo
Year Launched
2010
Location
Stockholm, Sweden
Deployment
cloud
Training Options
demo, community
Countries Served
Sweden
Languages
English, Swedish, Danish, Norwegian, Finnish, German, Dutch, French, Spanish, Italian, Portuguese
Users
Customer Support Representatives, Help Desk Agents, IT Support Specialists, Customer Service Managers, Community Managers, Knowledge Management Specialists, Technical Support Engineers, CRM Administrators, Sales Support Representatives, Digital Engagement Managers
Industries Served
E-commerce, Retail, Financial Services, Healthcare, Telecommunications, Education, Government and Public Sector, Technology and Software, Media and Entertainment, Travel and Hospitality
Tags
Contact Center, Customer Service, Customer Support, Help Desk, Kundo
Kundo's In-App Market Place
Does Kundo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (CHF), SEK (kr)
Pros & Cons
- Seamless Integration: Easily connects with CRMs (e.g., Salesforce, HubSpot) and ERP systems for enhanced customer profiles and workflows.
- Self-Service Excellence: Empowers customers to resolve issues independently, reducing support pressure while enhancing satisfaction.
- User-Friendly Interface: Quick setup, personalized support, and focus on ease-of-use ensure smooth adoption.
- Scalability: Designed to adapt to changing business needs with advanced automation tools and real-time analytics.
- Proven Results: Recognized for improving efficiency, collaboration, and customer satisfaction with notable client success stories.
- Focus on Digital Channels: Primarily tailored for online interactions, which may not suit businesses heavily reliant on phone or in-person support.
- Integration Requirements: Full benefits depend on compatible systems like CRM or ERP, which could require additional investment.
- Advanced Features Learning Curve: AI-driven analytics and collaborative tools may necessitate training for optimal use.
Kundo's Support Options
Email Address
hello@kundo.seContact
+46 8 124 059 00