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Leena AI

by Leena AI · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorLeena AI
Year launched2018
StatusActive
LocationLeena AI, 355 Bryant Street, San Francisco, CA 94107, USA, San Francisco, California 94107, US
Countries servedGlobal
Languages1
Integrations7+
Free tier
Free trial
Contact salesYES

About Leena AI

Leena AI is an AI software platform from Leena AI that helps employees resolve IT, HR, and Finance needs in one place. It combines AI-driven support, ticket resolution, and knowledge management so employees can access essential services efficiently. Leena AI’s AI Colleagues significantly boost productivity by reducing the number of support tickets by 70%. This software enables organizations to simplify employee assistance processes and improve response times, resulting in improved operational efficiency. Key capabilities: IT support HR inquiries Finance assistance ticket management knowledge sharing Best for: enterprises that need centralized support for employee inquiries across multiple departments.

Leena AI by Leena AI is an enterprise-grade conversational platform designed to automate and streamline HR, IT, and finance support through intelligent virtual assistants. The user interface is modern and highly intuitive, modeled to resemble familiar messaging platforms. It offers a clean layout with contextual prompts, voice-enabled interactions, and minimal clutter, making it easy for employees to engage with AI colleagues for quick query resolution. Navigation is fluid, with smart search capabilities and personalized dashboards that adapt to user roles and preferences, ensuring a seamless experience across desktop and mobile devices. Functionally, Leena AI stands out with its Agentic AI architecture, which combines Retrieval-Augmented Generation (RAG) and autonomous agents to deliver precise, context-aware responses. It supports over 1,000 enterprise integrations, enabling automation across HR onboarding, IT ticketing, finance queries, and knowledge management. The platform’s AI colleagues can handle complex workflows such as preboarding, policy updates, document management, and helpdesk operations with minimal human intervention. Features like AskArwa and EVA bots provide real-time support, sentiment analysis, and feedback collection, enhancing employee experience and operational efficiency.

Pros & Cons

What users like
  • +Highly customizable workflows allow companies to tailor the experience to their culture.
  • +Fast response times and strong support from the Leena AI team.
  • +It has high user adoption and satisfaction rates.
  • +Offers voice-enabled AI agents for natural interaction.
  • +Seamless integration across platforms like Slack, G Suite, and Office 365.
What users flag
  • Customization takes longer than expected, especially for branding elements.
  • Engage dashboard could be more user-friendly and visually refined.
  • Some UX elements feel limited in flexibility for enterprise branding.
  • Lacks out-of-the-box integrations for niche systems.
  • Initial deployment may require hands-on support for full functionality.

Features

Key features

Autonomous AI Agents
Automates workflows across HR, IT, Finance, and more.
Agentic RAG Architecture
Delivers personalized, accurate search results using optimal pipelines.
Voice-Enabled AI Colleagues
Allows users to interact with AI agents via voice.
Knowledge Management
Centralizes enterprise data for efficient access.
Multilingual Support
Operates across multiple languages for global teams.
Self-Service Ticket Resolution
Reduces helpdesk load by resolving up to 70% of tickets automatically.

Additional features

HR Automation
Handles employee queries, onboarding, and surveys.
IT Support Automation
Resolves IT tickets and queries with minimal human intervention.
Finance Workflow Automation
Manages purchase requests and orders.
Procurement & Sales Automation
Streamlines procurement and sales processes.
Multichannel Support
Operates across chat, voice, and other channels.
Enterprise Integrations
Connects with over 1000+ enterprise apps.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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